I can not figure out the problem on paypal

[Sito Lab]

I then installed on the module paypal prestashop 1.5.4.1 version 3.5.9 European version, enter all the credentials rischieste to activate the payment through paypal

 

Enabling Business account ok

 

I have selected in step 1 "want paypal as a payment method add-on? I activated the payment Express

 

to step 3 I have activated all the credentials and bees are ok

 

 

Choose the Express Checkout button

Your customers pay in just 2 clicks

  Yes (recommended) activated

 

Choose Sand box

You will have a test environment to your PayPal account. Learn more

  Live mode (recommended) activated

 

Type of payment

Choose your method to process payments: (automatic vs. manual authorization).

  Authorization / Manual capture (payment shipping)

 

Using Google chrome I did a test with another account to pay with paypal express payment arrival to the page of paypal and when I confirm the payment locks without bringing me no error code

 

could someone please help me? to make a purchase if you want to in case of problems will refund immediately

 

thanks

[Sito Lab]

add photo

 

this error only happens with the button fast cash paypal

 

please help me I do not understand what to do

Edited September 8, 2013 by lui1969 (see edit history)

[NemoPS]

Hi there,

Can you try turning on errors and see what it says?

[Sito Lab]

sorry for the delay.

thanks for the reply seems to be Nemo1 Error 500 I say this because I do not know how to see the name of the problem.

 

I also contact my provider because I read that could be a problem url, he replied that it is not a permission problem, and to contact paypal, which I did, but I still have not received a reply, I did a lot of tests, doing some research, but nothing.

 

If the payment is done normally, that is, placing products in the cart works.

[vekia]

so if you've got internal server error 500, you should turn on error reporting exactly as Nemo suggested

here it is little information about turning error reporting on: 

 

 

open: config/defines.inc.php

 

find this line

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

[Sito Lab]

 

so if you've got internal server error 500, you should turn on error reporting exactly as Nemo suggested

here it is little information about turning error reporting on: 

 

 

open: config/defines.inc.php

 

find this line

define('_PS_MODE_DEV_', false);

change to look like this:

define('_PS_MODE_DEV_', true);

 

 

vekia thanks for the reply, I have made this change, but I get this error

 

Fatal error: Uncaught exception 'PrestaShopException' with message 'Property Address->phone is empty' in /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php:837 Stack trace: #0 /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php(265): ObjectModelCore->validateFields() #1 /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php(465): ObjectModelCore->getFields() #2 /srv/disk9/1497831/www/iotoscana.com/classes/Address.php(170): ObjectModelCore->add(true, false) #3 /srv/disk9/1497831/www/iotoscana.com/modules/paypal/express_checkout/payment.php(193): AddressCore->add() #4 {main} thrown in /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php on line 837

[NemoPS]

Hi,

It means a phone number is not being passed to the form, are you using a custom template?

[Sito Lab]

use the form by default and the default theme

 

version 3.5.9

Edited September 10, 2013 by lui1969 (see edit history)

[NemoPS]

I see, did you fill in the phone number while checking out?

[Sito Lab]

Nemo Thanks for your answer, unfortunately a good Italian :-) I do not know speak English, use a translator to understand and write.

 

if asked if I used a phone number for completing the checkout the answer is no

 

I hope it is that your question

[NemoPS]

Can you try with the phone number added to the client's details?

 

(puoi provare a vedere se funziona aggiungendo il numero di telefono del cliente con cui provi il checkout?)

[Sito Lab]

I try just to see, I've never seen this feature

[Sito Lab]

So here is the procedure done

 

1-click checkout

2 Insert email and password paypal

3 on phone number to share

4 click on continue

 

error

 

Fatal error: Uncaught exception 'PrestaShopException' with message 'Property Address->phone is empty' in /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php:837 Stack trace: #0 /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php(265): ObjectModelCore->validateFields() #1 /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php(465): ObjectModelCore->getFields() #2 /srv/disk9/1497831/www/iotoscana.com/classes/Address.php(170): ObjectModelCore->add(true, false) #3 /srv/disk9/1497831/www/iotoscana.com/modules/paypal/express_checkout/payment.php(193): AddressCore->add() #4 {main} thrown in /srv/disk9/1497831/www/iotoscana.com/classes/ObjectModel.php on line 837

[Sito Lab]

I do not know what to do I have also followed your guides on the site tio Nemo but nothing, I think I have to turn off

[Sito Lab]

I just received a response from the service center paypal on this issue.

 

Thank you for contacting technical support PayPal.

 

We apologize for the delay in the first response.

 

This error 'generated in the server of his cart Prestashop, which uses PayPal modules but with custom code that PayPal does not control (' cause precisely on Prestashop) and therefore does not support.

 

I have to ask you kindly to contact technical support for Prestashop for a code control button and the resolution of the problem.

 

Sincerely,

Renato

PayPal MTS

[Diseño]

Hi,

 

I know this topic is from two years ago but I'm facing this issue with a store I have, is PS 1.5.4.1, and as our italian friend said Paypal throws an error about phone validation:

 

***********************************************************************************

[PrestaShopException]

Property Address->phone is empty
at line 837 in file classes/ObjectModel.php

 

• ObjectModelCore->validateFields - [line 265 - classes/ObjectModel.php] - [0 Argument]
• ObjectModelCore->getFields - [line 465 - classes/ObjectModel.php] - [0 Argument]
• ObjectModelCore->add - [line 170 - classes/Address.php] - [2 Arguments]
• AddressCore->add - [line 427 - classes/ObjectModel.php] - [2 Arguments]
• ObjectModelCore->save - [line 190 - modules/paypalmx/controllers/front/expresscheckout.php] - [0 Argument]
• PayPalmxExpressCheckoutModuleFrontController->_expressCheckout - [line 49 - modules/paypalmx/controllers/front/expresscheckout.php] - [0 Argument]
• PayPalmxExpressCheckoutModuleFrontController->initContent - [line 167 - classes/controller/Controller.php] - [0 Argument]
• ControllerCore->run - [line 349 - classes/Dispatcher.php] - [0 Argument]
• DispatcherCore->dispatch - [line 28 - index.php] - [0 Argument]

***************************************************************************************************

I read this ticket (http://forge.prestashop.com/browse/PNM-2050) but I'm not able to make it work, I'm using Paypal v.1.3.11

Do you guys have any solution for this issue?

Thanks!

[NemoPS]

I would open up that line 190 of front/expresscheckout.php

See what' passing in. It should be an object. Right before, you can fake the missing phone number like

$object->phone = $object->phone ?: '0000000000';