Wittner Posted September 7, 2009 Share Posted September 7, 2009 Hi,I let an administator into the backend of my store and whatever he did, the store lost it's CSS on the homepage. I was going to log in to fix up whatever he'd done wrong but find I can't log in. I have changed the password manually through the database using MD5 to encrypt the password (plus config key) but when I try to log in - the screen refreshes without an error message but I am left still looking at the login page. I have had a new password sent to my email and checked that the correct MD5 data was being stored in the employees table but to no avail. Any ideas what might be going on here?cheers,Wittner Link to comment Share on other sites More sharing options...
Patric Posted September 7, 2009 Share Posted September 7, 2009 Please delete you browser cache and cookie and try again to login. Link to comment Share on other sites More sharing options...
Wittner Posted September 7, 2009 Author Share Posted September 7, 2009 Thank you Patric,I had already made sure to remove cookies and my FireFox deletes them on exit so I closed it each time before I logged on to the site again. I did what you suggested anyhow, manually removing the cookies this time, changed the password, had it sent to me by email and tried to log in once again (with cookies deleted) and the same thing happens - page refreshes but no log in and no error messsage,cheers,Wittner Link to comment Share on other sites More sharing options...
Wittner Posted September 7, 2009 Author Share Posted September 7, 2009 Still no joy with this. Anyone have any other thoughts?cheers,Wittner Link to comment Share on other sites More sharing options...
Ardian Yuli Setyanto Posted September 8, 2009 Share Posted September 8, 2009 i think this a bug in prestashop, in prestashop 1.1 i'm also encounter this problem, i don't know which new version of prestashop free from this bad thing. but this bug is didn't like another persistent bug, this bug is come without any touch to prestashop before it happen. Link to comment Share on other sites More sharing options...
Wittner Posted September 8, 2009 Author Share Posted September 8, 2009 Thanks Adrian,hopefully I can find a way around it in the meantime,cheers,Wittner Link to comment Share on other sites More sharing options...
champp Posted September 23, 2009 Share Posted September 23, 2009 i got the same problem as u i changed IE to FireFox its can loged in Link to comment Share on other sites More sharing options...
Wittner Posted September 23, 2009 Author Share Posted September 23, 2009 Thanks Champp,the problem was actually not to do with the PrestaShop login in the end. It was some other problem. I re-installed PrestaShop and everything is now working fine!cheers,Wittner Link to comment Share on other sites More sharing options...
Recommended Posts