presta 1.5.5 product image upload error

[hakkatil]

Hi to all,

 

I installed prestashop 1.5.5 and configured it without any problems.

 

I can upload category images without any problem but when I try to upload product images it gives me the "An error occurred while copying the image" error.

 

I tried all of the solutions I can find on the net but no luck.

 

What I did so far;

 

- Safe mode if off

- img and p directory permissions change to 777

- replaced tiny_mc with a couple different versions

- sys_get_temp_dir is available on the Linux server

- mod_security disabled

- I did some changes FileUploader.php according to I found information on the net, and I replaced this file with the new dev file

- I did some changes ImageManager.php according to I found information on the net, and I I replaced this file with the new dev file

- I tried all the options under images->image quality

 

 

 

In the log file I get this after trying to upload an image;

 

[Fri Sep 06 12:37:17 2013] [error] [client 11.11.11.11] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Unable to open 'httpdocs/shop/img/p/6/9/69.jpg' for writing: No such file or directory in httpdocs/shop/classes/ImageManager.php on line 410, referer: index.php?controller=AdminProducts&id_product=9&updateproduct&token=d94628801072c3739646da66202456cf

 

 

Any ideas?

Edited September 6, 2013 by hakkatil (see edit history)

[antohabio]

Same problem

[NemoPS]

Can you check if this folder really exists?

 

shop/img/p/6/9/69.jpg

[vekia]

This issue is (with error related to copying image) probably reported on forge and fixed, solution:

Quote

Open - Classes/Tools.php

 

Change line number 1408

 

From:

"return @copy($source, $destination, $stream_context);"

 

to:

"return @copy($source, $destination);"

 

It should work, it is a small bug in prestashop 1.5.5

 

[franky91]

 

This issue is (with error related to copying image) probably reported on forge and fixed, solution:

Quote

 

 

i've follow your suggestion. but it's still not solving my problem.

please visit http://www.prestashop.com/forums/topic/277889-error-when-adding-pictures-to-product/

thanks before

[vekia]

so your issue is a bit different, i don't know what's going on there. you've got error reporting mode ON ?

[franky91]

so your issue is a bit different, i don't know what's going on there. you've got error reporting mode ON ?

please visit here. That's the issue that i met now.. thanks before

[energise]

I tried the solution in post #4 but it didn't work. There might be a couple of different reasons for it. I found that resizing images to a lower resolution worked using Windows and FF but my client who uses a Mac and Safari still had problems. However, when she switched to Opera, it worked just fine. Hope that helps someone!

Edited November 22, 2013 by energise (see edit history)