rightdrive Posted September 6, 2013 Share Posted September 6, 2013 (edited) I have major problem at the moment...I had a Prestashop running 1.4.7 for over a year, and no problems. I tried to upgrade to 1.5.3 yesterday using the "1 click upgrade", the files updated fine, but when it started updating the database, it said "Request Timeout" and hung. Basically the site was gone at that point as I guess the database was only half updated. I could only see a blank white screen no matter what URL I used. I asked my web host to do a restore of 48 hours earlier, which they did. Still blank white screen, and no way to access the site at all, even through admin. I checked the restore, and everything seems to be there, with the file "last modified" dates a year ago. Please, could I have some suggestions on what to do? This site is part of our business and we are losing potential sales because of this. Thanks! The site is www.rightdriveparts.com if you want to check it out. Edited September 6, 2013 by rightdrive (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted September 6, 2013 Share Posted September 6, 2013 I suggest to hire a professional to restore your database as well as script from a last backup. I would not find an answer on this forum because thic can increase your frustration. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 17, 2013 Share Posted September 17, 2013 Hello if you are able to get a restoration of your Database and PrestaShop files all, we have released a new version of the 1-click upgrade module. Feel free to download it and see if the error persists. Read these upgrade tips here, http://www.prestasho...0-upgrade-tips/ you can download the new module on our Addons store here http://addons.presta...utoupgrade.html Thank you! Link to comment Share on other sites More sharing options...
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