Jump to content

mail problem

bello
 Share

Recommended Posts

bello Newbie

bello

Posted
Posted

hi, i tested presta for sending mails news ,and i found that with yahoo mail can't recive mail notifications for placeing orders the mails come back to admin email, @gmail.com works for example excelent, and other 2 domain email
what can i do ?

Link to comment
Share on other sites
bello Newbie

bello

Posted
  • Author
Posted

look :

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
SMTP error from remote mail server after end of data:
host g.mx.mail.yahoo.com [209.191.118.103]: 554 Message not allowed - UP Email not accepted for policy reasons. Please visit http://help.yahoo.com/help/us/mail/defer/defer-04.html [120]


i get this every time presta sends auto notifications about order, i also set mail to be send in text

Link to comment
Share on other sites
codegrunt Newbie

codegrunt

Posted
Posted

It's hard to say without seeing the complete message (ideally showing the originally bounced message) but the page discussing this is here:

http://help.yahoo.com/l/us/yahoo/mail/postmaster/errors/postmaster-27.html

Yahoo seems to be saying it is the content of the message they do not like but considering the vague error message there is no way to know for sure whether it is the body, something in the headers or some other issue weighting the message as spam. What you can do is use the form above to submit a false alarm report.

Cheers

Link to comment
Share on other sites
  • 4 weeks later...
bello Newbie

bello

Posted
  • Author
Posted

looks like this:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
SMTP error from remote mail server after end of data:
host d.mx.mail.yahoo.com [68.142.202.247]: 554 Message not allowed - UP Email not accepted for policy reasons. Please visit http://help.yahoo.com/help/us/mail/defer/defer-04.html [120]

------ This is a copy of the message, including all the headers. ------

Return-path:
Received: from [188.25.25.119] (helo=bellomobil)
by server40.whmpanels.com with esmtpa (Exim 4.69)
(envelope-from )
id 1MsfXA-0003kE-3J
for [email protected]; Tue, 29 Sep 2009 19:26:36 +0300
Message-ID: <0A88A01F5A7343E9B9C46B0A85047EE3@bellomobil>
From: "Andronic Cristian"
To:
Subject: test
Date: Tue, 29 Sep 2009 19:26:14 +0300
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0113_01CA413A.B5CD7510"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Windows Mail 6.0.6002.18005
Disposition-Notification-To: "Andronic Cristian"
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6002.18005

This is a multi-part message in MIME format.

------=_NextPart_000_0113_01CA413A.B5CD7510
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

test

Cristian ANDRONIC
Tel: 0745 404 683
E-mail: [email protected]
------=_NextPart_000_0113_01CA413A.B5CD7510
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable


<HTML><HEAD>
<META content=3D"text/html; charset=3Diso-8859-1" =
http-equiv=3DContent-Type>
<META name=3DGENERATOR content=3D"MSHTML 8.00.6001.18813">
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>

test

 

Cristian ANDRONIC

Tel: 0745 404 =
683

E-mail:=20
href=3D"mailto:[email protected]">[email protected]

=
IV></BODY></HTML>

------=_NextPart_000_0113_01CA413A.B5CD7510--


other that use PS works with yahoo , i try to solve tis issue from about a month :((
Link to comment
Share on other sites
codegrunt Newbie

codegrunt

Posted
Posted

Howdy. First thing is that the fact you are coming from Romania likely will mean that any anti-spam system that Yahoo has in place is going to be weighed higher against you since they will have fewer customers in that area and there tends to be a lot of malicious activity that originates from eastern Europe. Sucks for honest folks there but that is the reality of the situation (you can thank outfits like the RBN for that situation). Second, this example bounce was not generated with PrestaShop so it looks like your issue has nothing to do with PrestaShop.

Possible issues here. . .

Looking at your bounce, your local mail server is not issuing a FQDN in its HELO greeting to your webhost:

Received: from [188.25.25.119] (helo=bellomobil)

The IP of the mail server does not have proper reverse DNS set up either apparently:

nslookup 188.25.25.119

** server can't find 119.25.25.188.in-addr.arpa: SERVFAIL

So the first hop here is a little suspicious in that it is coming from a mystery IP address. For some hosts that alone would be enough to trigger a filter.

From there we get to your web host. This bounce message has HTML in it as well as a "Disposition-Notification-To" header which may weight things higher as far as spam goes. You stated though that you have sent a *purley* plain text message via this webhost to Yahoo? Did you do so with a mail client like you have here or only via Prestashop? If you sent a plain text message with a common mail program to a Yahoo account via your web server and it has bounced the same way then my guess is that your webhost is being blocked across the board.

If a plain text message message bounces the same way then you will need to try contacting Yahoo:

http://help.yahoo.com/l/us/yahoo/mail/postmaster/defer.html

Cheers

Link to comment
Share on other sites
bello Newbie

bello

Posted
  • Author
Posted

yes i know isn't from PS this problem becose works fine on gmail for example and other domains that i tested, from now i'm first to post this problem, even when i send test mail from my domain or gmail i get the same mail delivery system , now i try to comunicate with those from yahoo to solve the issue

Link to comment
Share on other sites
 Share
Go to topic listing
×
×
  • Create New...