segura Posted September 5, 2013 Share Posted September 5, 2013 Hi guys, I have a problem with my template in prestashop 1.5.4. When the user fill in the registration form (in order step 2) and press the next button he is redirected back to the shopping cart summary (step 1). It is really anoying. Can you give me a hand with this? Thanks, Sergio Link to comment Share on other sites More sharing options...
vekia Posted September 5, 2013 Share Posted September 5, 2013 any url available ? is hard to say whats going on without an access to the site Link to comment Share on other sites More sharing options...
segura Posted September 8, 2013 Author Share Posted September 8, 2013 Sorry for the late reply. The shop was not online until yersterday. This is the (english) link: http://www.lahilandera.com/en/ Sergio Link to comment Share on other sites More sharing options...
segura Posted September 20, 2013 Author Share Posted September 20, 2013 Please help, I am desperate!! I found out that the problem is in my theme, the default one works fine. See below the sequence of order steps (and URLs) on my theme and the default one. Any idea of which files should I modify? MY THEME ==========Step 1 (Cart summary): http://localhost/prestashop/es/carritoStep 2 (Identification): http://localhost/prestashop/es/autenticacion?multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Flocalhost%2Fprestashop%2Fes%2Fcarrito%3Fstep%3D1%26multi-shipping%3D0Step 2 (Create new account): http://localhost/prestashop/es/autenticacion?multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Flocalhost%2Fprestashop%2Fes%2Fcarrito%3Fstep%3D1%26multi-shipping%3D0#account-creationGO BACK TO STEP 1!!: http://localhost/prestashop/es/carrito?multi-shipping=0DEFAULT THEME ==============Step 1 (Cart summary): http://localhost/prestashop15/es/carrito Step 2 (Identification): http://localhost/prestashop15/es/autenticacion?multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Flocalhost%2Fprestashop15%2Fes%2Fcarrito%3Fstep%3D1%26multi-shipping%3D0Step 2 (Create new account): http://localhost/prestashop15/es/autenticacion?multi-shipping=0&display_guest_checkout=0&back=http%3A%2F%2Flocalhost%2Fprestashop15%2Fes%2Fcarrito%3Fstep%3D1%26multi-shipping%3D0#account-creationStep 2 (Add registration address): http://localhost/prestashop15/es/direccion?back=order.php%3Fstep%3D1%26multi-shipping%3D0Step 3 (Carrier): http://localhost/prestashop15/es/carrito?step=1 Link to comment Share on other sites More sharing options...
segura Posted October 2, 2013 Author Share Posted October 2, 2013 No help? I am losing sales everyday :-( Link to comment Share on other sites More sharing options...
vekia Posted October 2, 2013 Share Posted October 2, 2013 i placed order without any issue ([email protected]) Link to comment Share on other sites More sharing options...
segura Posted October 3, 2013 Author Share Posted October 3, 2013 Yeah, you can place orders but the ordering steps are incorrect: 1 (cart)-->2 (registration)-->1 (cart)-->3 (address)-->... Several users told me that they find it confussing. Link to comment Share on other sites More sharing options...
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