JerseyG Posted September 5, 2013 Share Posted September 5, 2013 (edited) Hi Quick question on cart creation on V 1.5.4.1 I have noticed that a cart is now created when a client logs into his account. This leads to more abandoned carts if the client is just logging in to check the status of his order. Has anyone else come across this problem? G Edited September 5, 2013 by JerseyG (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted September 5, 2013 Share Posted September 5, 2013 can you check this option: preferences > customers Link to comment Share on other sites More sharing options...
JerseyG Posted September 5, 2013 Author Share Posted September 5, 2013 (edited) Hi Vekia Thank you for your prompt reply. The option was set to yes as I presumed it would only take effect if there were items in the basket however the cart is created with either option selected. I am just waiting for the "customer on line" to drop me before I try again in case something is being held. (I have now changed it to No as default) Thanks G Edited September 5, 2013 by JerseyG (see edit history) Link to comment Share on other sites More sharing options...
JerseyG Posted September 5, 2013 Author Share Posted September 5, 2013 Hi Vekia Just to confirm that leaving the setting to No, waiting for "customer on line" to show me as not logged in and I did the force compile etc to be on the safe side.... It still creates a cart when I log on. G Link to comment Share on other sites More sharing options...
JerseyG Posted September 5, 2013 Author Share Posted September 5, 2013 Hi Vekia Thought about it again and tried clearing local (PC) cache. Along with your answer it has solved my problem. Thanks again for your help. G Link to comment Share on other sites More sharing options...
vekia Posted September 5, 2013 Share Posted September 5, 2013 thanks for information and for information what you did. im convinced that it will be helpful for other merchants here with similar issue. btw. you use default theme? Link to comment Share on other sites More sharing options...
JerseyG Posted September 5, 2013 Author Share Posted September 5, 2013 Hi Vekia My site is pure default with Lof slider and a couple of changes to give alphabetical order on searchs. Reminds me i have another question so I will raise another topic as i have never seen the question. Thanks again G Link to comment Share on other sites More sharing options...
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