500 Internal Server Error

gulaly · September 4, 2013

suddenly i cannot open my web, 500 internal server error.

I try to regenerate .htaccess , not solve my problem.

I try to see error log with this way, but the error log, not appear.

I try this way to see my error log.

Open config/defines.inc.php

On or around line 28 you will find this line

define('_PS_MODE_DEV_', false);

Change that line to read

define('_PS_MODE_DEV_', true);

can u help me?

My web destinysound.com

optizyme · September 4, 2013

Hello,

Maybe your hosting company set php safe mode to ON. Please check.

Opti

vekia · September 4, 2013

have you got possibility to check error log file? (not error reporting)

gulaly · September 4, 2013

have you got possibility to check error log file? (not error reporting)

How to get error log file?

gulaly · September 4, 2013

Hello,

Maybe your hosting company set php safe mode to ON. Please check.

Opti

How to check php safe mode?

optizyme · September 4, 2013

@gulaly :

Just ask to your hosting company or create a file sth like phpinfo.php with this content :

<?php

phpinfo();

?>

Load to your root directory and open your fav browser. Run phpinfo.php

(Browse http://www.yoursite.com/phpinfo.php)

Opti

Edit : Don't forget to delete this file. It may cause security hole.

Edited September 4, 2013 by optizyme (see edit history)

vekia · September 4, 2013

How to get error log file?

it's usually simple .txt file located in root dir of your hosting account (FTP) or in subdirectories like /tmp/ or /log/ or /bin/

you can also check your hosting control panel

gulaly · September 7, 2013

@gulaly :

Just ask to your hosting company or create a file sth like phpinfo.php with this content :

<?php

phpinfo();

?>

Load to your root directory and open your fav browser. Run phpinfo.php

(Browse http://www.yoursite.com/phpinfo.php)

Opti

Edit : Don't forget to delete this file. It may cause security hole.

Sorry i try your solution, but not have any clue, still 500 internal server error...

gulaly · September 7, 2013

it's usually simple .txt file located in root dir of your hosting account (FTP) or in subdirectories like /tmp/ or /log/ or /bin/

you can also check your hosting control panel

Thanks vekia, this my error log, my web can still access on 02-sep-2013.

I found error my website at 03-sep-2013

[02-Sep-2013 22:35:34 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:35:39 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:35:39 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:36:03 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:36:03 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:14 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:14 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:17 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:17 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:30 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:30 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:32 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:32 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:42 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:42 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:44 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 22:37:44 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 23:20:15 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 23:20:15 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 23:20:15 America/New_York] PHP Deprecated: Directive 'register_globals' is deprecated in PHP 5.3 and greater in Unknown on line 0

[02-Sep-2013 23:20:15 America/New_York] PHP Deprecated: Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0

[03-Sep-2013 03:51:23 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 03:51:45 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 05:23:50 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 05:23:51 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 05:29:23 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:51:19 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:51:20 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:10 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:12 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:13 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:15 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:23 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 06:52:24 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

[03-Sep-2013 07:38:17 UTC] PHP Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

gulaly · September 7, 2013

How can upload my error log, so you can see complete error log??

vekia · September 7, 2013

the problem is with fatal error:

Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

gulaly · September 7, 2013

I found a clue, If i delete my php.ini file, my web working well, if i upload again my php.ini file, 500 internal server error....

Any Solution ?

My last sentence php.ini file

; USER MODIFIED PARAMETERS FOLLOW

post_max_size = 50M
upload_max_filesize = 50M
max_execution_time = 120
max_input_time = 180
memory_limit = 128M

How if i delete my php.ini???

Any bad effects for my web?

Edited September 7, 2013 by gulaly (see edit history)

500 Internal Server Error

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