sunshinevape Posted August 30, 2013 Share Posted August 30, 2013 Excited for the new upgrade to prestashop I did all necessary procedures and did 1 click upgrade. from 1.5.4.1 to 1.5.5.0 it looked good until a customer called that couldnt place an order nor edit their cart. I managed to place the order on the back office with them on the phone. I got an error but then my merchant broker emailed me the confirmation. Panicking a reverted to last version and problems seemed to go away. Now no visitors online show in stats when I have many visitors online including myself , friends and family members. and i keep getting this icon on the back office on every machine i use. I never saw this before. http://vvcap.net/db/_ZYfsUjOyE_Xik0AOaPK.htp please help Link to comment Share on other sites More sharing options...
xapinc Posted September 2, 2013 Share Posted September 2, 2013 Same issue here. Can't see cart and shipping cost is not displaying in blockcart Link to comment Share on other sites More sharing options...
sunshinevape Posted September 2, 2013 Author Share Posted September 2, 2013 i had to redo about 95 percent of product combinations as well.. Link to comment Share on other sites More sharing options...
xapinc Posted September 2, 2013 Share Posted September 2, 2013 (edited) I rolled back to 1.5.4.1 because my cart page was working and now is not working. This is upsetting!!! But at least the shipping price is included in the cart block and you can still checkout, but if you click to see the cart you won't see anything. Edited September 2, 2013 by xapinc (see edit history) Link to comment Share on other sites More sharing options...
xapinc Posted September 3, 2013 Share Posted September 3, 2013 I rolled back to 1.5.4.1 because my cart page was working and now is not working. This is upsetting!!! But at least the shipping price is included in the cart block and you can still checkout, but if you click to see the cart you won't see anything. I figured out my issue. I guess in the rollback the file themes/mytheme/shopping-cart-product-line.tpl was corrupted. Now my cart works, and search bar too. Link to comment Share on other sites More sharing options...
lynbbor Posted September 6, 2013 Share Posted September 6, 2013 I just attempted upgrading from 1.5.4 to 1.5.5. I just have to say that was one of the most confusing updates to an online program I've ever experienced. I started by searching for updating instructions on the website. I found what looked like exactly what I needed. I followed the instructions but when I got to the place where I go to the install folder of my prepared files the install/update program presented me with a message that I should not use this method for my upgrade and gave me a link to a set of instructions specifically for PS15. So I went there and read those instructions that varied mainly in that I should upload my prepared files directly overtop of my existing online store. It also talked about doing my update locally first to make sure it would go smoothly. Not gonna do that, rather pointless. If the update online doesn't go well I just restore from my backups. So I pressed on, Deleted the sub-folder where I had uploaded my prepped files and re-uploaded over top of my existing store. Then, following the instructions, I went to mystore/install/upgrade/upgrade.php where I was met with error 28. Error 28, after digging into the upgrade.php file, apparently means there is nothing to upgrade. So am I done? I try to login to my admin, which I can't do until I delete the install folder. OK, I do that and I login. Everything looks OK. It says I'm running 1.5.5 now and there don't seem to be any other errors. I then go ahead and take my site out of maintenance. I go look around and all seems to be working as it should. But.... Did I complete the upgrade? Are there going to be any issues? No CLEAR indication that my upgrade was successful or even proper. It certainly did NOT happen anything like the upgrade instructions said it would happen. Oh yeah, I forgot to mention that before all this I attempted the 1-click update which failed to even download the update file. IMHO this is a huge issue. Upgrades are always painful enough and I do understand that the programmers have to deal with all kinds of different web server configurations that can throw a monkey wrench into any instructions for updating an online app. I know this because I've updated many different kinds of PHP and Perl programs over the years on differing web server configurations. But this one was one of the worst experiences I've had on one of the most common web server configs available these days. Based on my experience the PS15 upgrade doc should simply say "back up your exiting site, upload the contents of the new version overtop, and you are good to go." And that information should be in an UPDATE154-155.TXT file in the root of the 155 zip file. I feel like I spent 4+ hours transferring files around that I really didn't need to do simply because the updating instructions were really bad! If I had been given reasonable instructions to follow this would have been at most a 1 hr. job. I'll be back to let you know if I discover any problems with my new 1.5.5 update. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 17, 2013 Share Posted September 17, 2013 I just attempted upgrading from 1.5.4 to 1.5.5. I just have to say that was one of the most confusing updates to an online program I've ever experienced. I started by searching for updating instructions on the website. I found what looked like exactly what I needed. I followed the instructions but when I got to the place where I go to the install folder of my prepared files the install/update program presented me with a message that I should not use this method for my upgrade and gave me a link to a set of instructions specifically for PS15. So I went there and read those instructions that varied mainly in that I should upload my prepared files directly overtop of my existing online store. It also talked about doing my update locally first to make sure it would go smoothly. Not gonna do that, rather pointless. If the update online doesn't go well I just restore from my backups. So I pressed on, Deleted the sub-folder where I had uploaded my prepped files and re-uploaded over top of my existing store. Then, following the instructions, I went to mystore/install/upgrade/upgrade.php where I was met with error 28. Error 28, after digging into the upgrade.php file, apparently means there is nothing to upgrade. So am I done? I try to login to my admin, which I can't do until I delete the install folder. OK, I do that and I login. Everything looks OK. It says I'm running 1.5.5 now and there don't seem to be any other errors. I then go ahead and take my site out of maintenance. I go look around and all seems to be working as it should. But.... Did I complete the upgrade? Are there going to be any issues? No CLEAR indication that my upgrade was successful or even proper. It certainly did NOT happen anything like the upgrade instructions said it would happen. Oh yeah, I forgot to mention that before all this I attempted the 1-click update which failed to even download the update file. IMHO this is a huge issue. Upgrades are always painful enough and I do understand that the programmers have to deal with all kinds of different web server configurations that can throw a monkey wrench into any instructions for updating an online app. I know this because I've updated many different kinds of PHP and Perl programs over the years on differing web server configurations. But this one was one of the worst experiences I've had on one of the most common web server configs available these days. Based on my experience the PS15 upgrade doc should simply say "back up your exiting site, upload the contents of the new version overtop, and you are good to go." And that information should be in an UPDATE154-155.TXT file in the root of the 155 zip file. I feel like I spent 4+ hours transferring files around that I really didn't need to do simply because the updating instructions were really bad! If I had been given reasonable instructions to follow this would have been at most a 1 hr. job. I'll be back to let you know if I discover any problems with my new 1.5.5 update. Hello! I'm sorry about the autoupgrade issue you were having. We have updated the auto-upgrade module here, http://addons.prestashop.com/en/administration-tools-prestashop-modules/5496-1-click-upgrade-autoupgrade.html Please download it and let me know if it works for you after checking out these upgrade tips http://www.prestashop.com/forums/topic/271060-upgrade-tips/. Thank you so much for the feedback! Link to comment Share on other sites More sharing options...
sakiri Posted September 22, 2013 Share Posted September 22, 2013 Benjamin, I followed the link you gave for v1.1.7 of the auto-updater module. But the download-button there is linked to (the non-working) v1.1.3!!! Could someone of the "officials" please publish a step-by step instruction how to upgrade manually? Or should I do a complete, new install - and do all the customizing from scratch by hand again? Link to comment Share on other sites More sharing options...
Eunick Posted October 3, 2013 Share Posted October 3, 2013 Benjamin, I am getting problem with the ''1 click upgrade'' module. I had error messages while upgrading and it couldn't upgrade at all. After some time, I decided to reset the module. (my prestashop version is 1.5.3.1) In the end I have 2 new error messages: 2 errors Cannot install module Unable to load the "AdminSelfUpgrade" tab When I enter configure, it gave me a message: You do not have permission to configure this module. I am getting very frustrated. The manual upgrade is too difficult for me to handle. Now I am stuck. I wanted to upgrade because version 1.5.3.1 messes up my categories when I upload new prices through txt file upload. And there is no way to change the categories through upload to each product. I have asked for help for that and was told to wait for the next upgrade to version beyond 1.5.5. But now I cannot even upgrade to current version 1.5.5. My shop has been unable to open for ages because of the numerous problems. Link to comment Share on other sites More sharing options...
Eunick Posted October 4, 2013 Share Posted October 4, 2013 Benjamin, I tried entering again today and I can get into the module without the problems described above. It allows me to enter ''configure''. Yet when I click to upgrade, the activity log says this: Analyzing the situation ...[Ajax / Server Error for action upgradeNow] textStatus: "error " errorThrown:" " jqXHR: " " Shop deactivated. Now downloading (this can takes some times )... [Ajax / Server Error for action download] textStatus: "error " errorThrown:" " jqXHR: " " Appreciate your help. 1 Link to comment Share on other sites More sharing options...
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