Bailing on upgrade 1.5.4.1 ==> 1.5.5.0

[RescueDog]

I've decided that after spending 30 hours on chasing bugs resulting from my upgrade attempt that I'm going to start from the ground up with 1.5.5.0

1.5.4.1 had many issues for me, many of them with shipping. One of the items in the changelog for 1.5.5.0 was improved shipping.

I've loaded 1.5.5.0 on my test server and haven't encountered the errors that I'm seeing in my upgrade (cart crashes before confirmation)

I'll spend tomorrow doing more testing before exporting all of my products and categories from 1.5.4.1 and importing them into 1.5.5.0 - I've noted an additional column in products that I'll set to 0 since I don't track inventory in PS.

 

If anyone has helpful hints or suggestions please feel free to share.

 

~Jo

 

building fresh install 1.5.5.0

[HandCraft]

its too early to comment on 1.5.5.0 We need to test it thoroughly.....

[RescueDog]

it's never too early to comment on a package that is released as stable and failing. With that mindset there would never be progress ;o)

[Kashi]

1Click Upgrade from PS 1.5.4.1 to 1.5.5.0. just crashes somewhere along the way.

Prior to updating, the upgrademodule checks the settings: all settings were OK!

Conclusion: 1-Click upgrade from the last previous edition to the newest PS version is not working.

Sorry: a fresh install seems the only option left. Very frustrating.

[benjamin utterback]

Hi kashibabu, the module checks for the most basic prerequisites for a clean upgrade. However, it can not check the inner details and workings of your shop.

 

You would need to give us more information about the crash, the error reports, php error logs, MySQL errors. These details will help us understand why the upgrade is failing on your store.

[Kashi]

I see your point Benjamin.

But I could not even copy the contents of the error messages from my screen.

 

After the failed 1-Click upgrade I tried the "Installatron" upgrade possibility provided by the hostingprovider.

This is not much of a success either, as all kinds of long gone default settings are standing up from their graves again (such as default lang/ curr / img-system/ taxes / se&osettings).

I saw that all product quantities are gone now too, that could possibly be the result of the failed 1-click upgrade. Not sure, but it could very well be, either that or an "Installatron" issue. .

 

The shop must go on. Maybe roll everything back and try again later.

Prestashop is time consuming though.

Edited August 30, 2013 by kashibabu (see edit history)

[benjamin utterback]

Hi kashibabu, thanks for the reply. I am not familiar to the installatron upgrade procedure so I can't comment on that.

 

Rolling back shouldn't be too difficult?

 

Are you able to duplicate your Database and Files to a test subdomain? Here are some upgrade tips http://www.prestashop.com/forums/topic/271060-upgrade-tips/

 

Also, if there are current errors or issues on your store, you can try and solve those first before upgrading. :-/ I'm really sorry that the upgrade hasn't gone as planned for you but I want to help and make it right. However, in order to do this we would all need some more information.

 

For now, let's take a look at the current site that you are attempting to upgrade.

[RescueDog]

Benjamin - this is the most recent error on my site -

 

Fatal error: require_once() [function.require]: Failed opening required '/home/xxxxx/xxxxx/knightsshop/prestakoc/tools/swift/Swift/../Swift/Log/DefaultLog.php' (include_path='.:/usr/local/php52/pear') in /home/xxxxx/xxxxx/knightsshop/prestakoc/tools/swift/Swift/ClassLoader.php on line 35

 

After auto upgrade from 1.5.4.1 to 1.5.5 and application of "fix" suggested to replace .../tools/swift/swift/headers.php

[phatuwan]

I have my first problem using prestashop . all I did was just testing the upgrading from 1.5.4.1 to 1.5.5. I get this message

My Store

 

 

For security reasons, you cannot connect to the Back Office until after you have:

• deleted the /install folder
  

Please then access this page by the new URL (e.g. http://phutawan-natural.com/admin123/).

 

I am a total noob in programming and codes and this makes me wonder if I should use Prestashop for my ecommerce needs. anyone got suggestion for me which platform to use that's easy for people like me and problem free? was thinking of using business cagtalyst as I just want to focus on sales and not troubleshooting something simple for hours.

[Kashi]

OK

This is how I fared (not good but a fresh start could be OK).

 

I am Fd.

Cannot rollback as the last backup was not complete........

However I rescued enough of 1.5.4.1. dbase/theme to begin again.

PS wobbly 1-click updater (and true, me not doublechecking the backups and getting confused)

will cost me about one week extra I guess.

 

So let me continue with remarks about the 1.5.5.0. fresh install experiences.

 

This is the first remark: the image system (again)

 

The choice between Legacy image system and "new" prestashop system is gone.

This is a bit silly as the fix for that already is on the internet, a discussion dating back to May 2013).

From todays experience I can tell the fix for that still works for 1.5.5.0.

So if you want to keep using the "legacy" image system, go this way: http://forge.prestas...owse/PSCFV-8989

But to get it working, I had to edit/modify the file: AdminImageController.php.

and if you do, dont forget to set that date there a couple of years forward or the fix won't work!

Edited August 31, 2013 by kashibabu (see edit history)

[Kashi]

Fresh Install 1.5.5.0 (because upgrade fails)

 

Remark: In ps 1.5.5.0 it is (still) not made possible to add multiple featurevalues from one featuregroup to a product.

 

This is so silly and an issue that has been dealt with by the community over and over again for subsequent PS versions. Did Prestashop really listen to these people/learn from these people?

 

This topic tells the story (as from June 2012):

http://www.prestashop.com/forums/topic/176242-modification-select-multiple-values-for-one-feature/

 

So it is now again: trying to get 1.5.5.0 doing the same as a modified 1.5.4.1. could.

And it involves modifying the newest PS again!

 

This should not be necessary.

[RescueDog]

OK

This is how I fared (not good but a fresh start could be OK).

 

I am Fd.

Cannot rollback as the last backup was not complete........

However I rescued enough of 1.5.4.1. dbase/theme to begin again.

PS wobbly 1-click updater (and true, me not doublechecking the backups and getting confused)

will cost me about one week extra I guess.

 

So let me continue with remarks about the 1.5.5.0. fresh install experiences.

 

This is the first remark: the image system (again)

 

The choice between Legacy image system and "new" prestashop system is gone.

This is a bit silly as the fix for that already is on the internet, a discussion dating back to May 2013).

From todays experience I can tell the fix for that still works for 1.5.5.0.

So if you want to keep using the "legacy" image system, go this way: http://forge.prestas...owse/PSCFV-8989

But to get it working, I had to edit/modify the file: AdminImageController.php.

and if you do, dont forget to set that date there a couple of years forward or the fix won't work!

 

Same here - the "backup" created by one-click is no good. Now my question is since I need a fresh install from the ground up - do I go with 1.5.5.0 or go back to 1.5.4.1 from my test server?

I appreciate your sharing info! I'll do the same - if I go with 1.5.5.0... I'm going to go do a coin flip and see which version wins

[Kashi]

RescueDog,

 

I have chosen to start again with a fres PS 1.5.5.0 install, instead of trying to restore my old PS 1.4.5.1.

Better to have the newest database etc.

 

Here is something else that took about half a day to get it going again:

 

After importing my products/attributes/features with SQL.zips in the Database,

the product quantities not showing up (not in the backoffice, not in the shop).

Happily after a lot of checking and rechecking of the database files/column names,

finally after resetting/changing the "stocksettings" in Preferences/Products my quantities appeared again.

Edited September 1, 2013 by kashibabu (see edit history)

[RescueDog]

kashibabu - any major issues with the fresh 1.5.5 install? I'm reading posts about issues but not sure if they are from fresh install or upgrade.

I will do the fresh 1.5.5 if you are thinking it is safe. I downloaded the new package and it has new/different files in it - no change to version number, however. Have a look at the latest download and see if there are modified files that may save some trouble.

[benjamin utterback]

kashibabu - any major issues with the fresh 1.5.5 install? I'm reading posts about issues but not sure if they are from fresh install or upgrade.

I will do the fresh 1.5.5 if you are thinking it is safe. I downloaded the new package and it has new/different files in it - no change to version number, however. Have a look at the latest download and see if there are modified files that may save some trouble.

 

 

Hello RescueDog, we have updated the 1 click upgrade module here, make sure to read these upgrade tips here http://www.prestashop.com/forums/topic/271060-upgrade-tips/

 

You can download the new module from our Addon store http://addons.prestashop.com/en/administration-tools-prestashop-modules/5496-1-click-upgrade-autoupgrade.html

[N@D33M]

Hi,

 

After upgrading to 1.5.5 from 1.5.4 with the suggested settings (manual upgrade as 1-Click Upgrade doing nothing) I can see admin panel but whenever I tried to access my store's frontend it says Error 404.

 

I even cleared the cached, index cached file, and all settings are ok I don't know why it giving me error 404.

 

Please help!

[Kashi]

Finally got a PS 1.5.5.0 version working properly.

But I do not even recall all the many intricate fixes I had to make.

My (not so good) experience was with the first 1click install.

As I never tried the updated 1clikcinstall I cannot make comments about that.

I am glad I could catch up with 1.5.5.0. in the end.

But to keep PS updated is very very time consuming process.

 

I think I saw that my email templates have been fd up, probably because of a change in filing/storage system (more per theme oriented instead of centralized). I'm not 100% sure which ones, but that is what gives you this very uncomfortable feeling. You never know what will be screwed up next time upgrading PS (the same with the multishop-versions introduction).

Really I'm not sure, but it looks like now the email templates are moved....

but which ones and whereto is not clear to me yet.

Oneother week to get this right again?

 

Here we go again with PS. These things cost an enourmous amount of time to get right (in deviation to the "standard install", and then the files modified are not archived anymore in the same manner (moved/renamed/rescheduled) or whatever.....

With PS updates you are left with big question as to what is still valid of your mods and what is not valid anymore.

 

To give you an example: say you changed everywere in your PS installation "Powered by Prestashop" into "Powdered by FlowerPower" because PS-info is irrelevant info for your shopvisitors/shopclients.

 

Then you do an upgrade. "Powered by Prestashop" is back (for instance) in the first shop emails you get when testing out the updated shop with a  fake order.

Even if you then copy your old mails folder over the new one from PS it goes wrong.

Reason?? a Good Reason? I dont know, but I know for sure there goes another couple of days to get it all right again with some certainty about the contents of the mails PS sends out automatically to our clients.

It seems that PS this time happened to relocate some email templates to the themes folders. One or two or all????

Meanwhile our dear PS does not even keep an archive of the contents of the emails that it sends automatically. This is very very stupid, and of course dangerous for the shopkeeper in legal responsiblity terms. As a shopkeeper you MUST have a FULL digital record of whatever written message some sotfware automaticly sends out "on your behalf" or "in your name". I can hardly believe someone launches automatic emaiing software without this as a standard feature.

But PS manages to go without it!

 

PS is my first ecommerce learning project, but keeping track with updates has been very very time consuming....... PS is not for the fainthearted computer user. You really have to be prepared to spend a lot of time to get it working as it should do straight out of the box After this long and winding road, you get something of an idea where it goes wrong all the times, goes wrong sometimes and how to climb back to the previous level in the new PS environment. It is not progress, much time is lost in keeping your shop going under the new PS installation/versions. As a shop keeper trying to update your PS, this surely is not allway just optimizing, just as much time is spent in keeping alive what you got working in the previous installs of PS.

 

I am not negative about PS as such. But we have to be realistic. You pay little money, but you have to invest generously along the way. That means not days per year, but weeks to months a year....

If you dont have that free time (not many of us have that....) either dont use PS or don't upgrade to newer versions when you have a shop that still works properly for you.

 

My 5 cents

Edited September 22, 2013 by kashibabu (see edit history)

[benjamin utterback]

Finally got a PS 1.5.5.0 version working properly.

But I do not even recall all the many intricate fixes I had to make.

My (not so good) experience was with the first 1click install.

As I never tried the updated 1clikcinstall I cannot make comments about that.

I am glad I could catch up with 1.5.5.0. in the end.

But to keep PS updated is very very time consuming process.

 

I think I saw that my email templates have been fd up, probably because of a change in filing/storage system (more per theme oriented instead of centralized). I'm not 100% sure which ones, but that is what gives you this very uncomfortable feeling. You never know what will be screwed up next time upgrading PS (the same with the multishop-versions introduction).

Really I'm not sure, but it looks like now the email templates are moved....

but which ones and whereto is not clear to me yet.

Oneother week to get this right again?

 

Here we go again with PS. These things cost an enourmous amount of time to get right (in deviation to the "standard install", and then the files modified are not archived anymore in the same manner (moved/renamed/rescheduled) or whatever.....

With PS updates you are left with big question as to what is still valid of your mods and what is not valid anymore.

 

To give you an example: say you changed everywere in your PS installation "Powered by Prestashop" into "Powdered by FlowerPower" because PS-info is irrelevant info for your shopvisitors/shopclients.

 

Then you do an upgrade. "Powered by Prestashop" is back (for instance) in the first shop emails you get when testing out the updated shop with a  fake order.

Even if you then copy your old mails folder over the new one from PS it goes wrong.

Reason?? a Good Reason? I dont know, but I know for sure there goes another couple of days to get it all right again with some certainty about the contents of the mails PS sends out automatically to our clients.

It seems that PS this time happened to relocate some email templates to the themes folders. One or two or all????

Meanwhile our dear PS does not even keep an archive of the contents of the emails that it sends automatically. This is very very stupid, and of course dangerous for the shopkeeper in legal responsiblity terms. As a shopkeeper you MUST have a FULL digital record of whatever written message some sotfware automaticly sends out "on your behalf" or "in your name". I can hardly believe someone launches automatic emaiing software without this as a standard feature.

But PS manages to go without it!

 

PS is my first ecommerce learning project, but keeping track with updates has been very very time consuming....... PS is not for the fainthearted computer user. You really have to be prepared to spend a lot of time to get it working as it should do straight out of the box After this long and winding road, you get something of an idea where it goes wrong all the times, goes wrong sometimes and how to climb back to the previous level in the new PS environment. It is not progress, much time is lost in keeping your shop going under the new PS installation/versions. As a shop keeper trying to update your PS, this surely is not allway just optimizing, just as much time is spent in keeping alive what you got working in the previous installs of PS.

 

I am not negative about PS as such. But we have to be realistic. You pay little money, but you have to invest generously along the way. That means not days per year, but weeks to months a year....

If you dont have that free time (not many of us have that....) either dont use PS or don't upgrade to newer versions when you have a shop that still works properly for you.

 

My 5 cents

 

Hi kashibabu, first I want to say thank you for taking the time to give us your feedback and opinions. 

 

We know that there were problems with the file system storage changing in the later versions. I can assure you that we work extremely hard everyday to make sure that upgrades and our overall software works easily and without hassle. However, we realize that nothing is perfect. That said, we can always do better that we strive to better our software and all aspects of the company each day. 

 

I am sorry that the upgrade has been a bad experience for you. I will certainly let this feedback known to our team so we can make it better in the next version. If you have any suggestions at all, you can Email me at [email protected] and I will be happy to hear them and relay your feedback and suggestions. Thank you so much for choosing PrestaShop!