mniyas Posted August 29, 2013 Share Posted August 29, 2013 hi guys, just upgraded my presta shop from 1.5.4 to 1.5.5.0 after successful upgrade my product images are not showing up. kindly can someone help me to resolve this please? (file attached for reference) Regards Niyaz Link to comment Share on other sites More sharing options...
Martin Uker K Posted August 29, 2013 Share Posted August 29, 2013 DrabSeidgig is right, but his solution is too complex... Have you trid to regenerate the image under "Preference > Images" Martin Link to comment Share on other sites More sharing options...
chamber715 Posted August 29, 2013 Share Posted August 29, 2013 I'm having the same problem and regenerating the images doesn't solve it. When I try to regenerate the images, it tells me that the image doesn't exist. Looking at my img folder, I see the images following the naming convention "XX-YY.jpg" where XX is the product ID and YY is the image ID. When the images are being regenerated, it looks like it's looking for just "YY.jpg", which doesn't exist. Link to comment Share on other sites More sharing options...
Martin Uker K Posted August 29, 2013 Share Posted August 29, 2013 Have you tried copying XX-YY.jpg and creat a YY.jpg and try regenerating, just to test if your conclusion is good? If it is good, it means that you need to rename all your image and regenerate them...I don't know how much you have, if your conclusion are right, be sure to flag this in the forge. Best regards, Martin Link to comment Share on other sites More sharing options...
luisoliver Posted August 29, 2013 Share Posted August 29, 2013 qui se pose brief-description et cette description n'accepte pas les iframe youtube Not Made arrêts OQ qui s'est passé vous avez pris cette option, on peut dire ce qui se passe grâce --------------------------------------------------------------------------------------------- which arises brief-description and this description does not accept iframe youtube Not Made saves oq happened was you took this option one can say what is happening thanks The Description field (Portuguese-Brazil) is invalid. Link to comment Share on other sites More sharing options...
vekia Posted August 29, 2013 Share Posted August 29, 2013 if you use "friendly urls" can you for test purposes turn it off? Link to comment Share on other sites More sharing options...
Martin Uker K Posted August 29, 2013 Share Posted August 29, 2013 (edited) @luisoliver This isn't the page you are looking for... Vekia is right, it could be a part of the problem, test it without the friendly URL. Also, try gonig in catalog>product, try selecting one and see if there's an image linked to it and if you can see it. @Vekia I'm back from my vacation on Tatooine Martin Edited August 29, 2013 by Martin Uker K (see edit history) Link to comment Share on other sites More sharing options...
chamber715 Posted August 29, 2013 Share Posted August 29, 2013 Have you tried copying XX-YY.jpg and creat a YY.jpg and try regenerating, just to test if your conclusion is good? If it is good, it means that you need to rename all your image and regenerate them...I don't know how much you have, if your conclusion are right, be sure to flag this in the forge. Best regards, Martin I did test it and the one image I tested it on regenerated fine... but it's not just a matter of renaming those images. The images that the regenerator is looking for are under the folder structure /img/p/A/B/AB.jpg. So that means creating a ton of folders for the images. Link to comment Share on other sites More sharing options...
Martin Uker K Posted August 29, 2013 Share Posted August 29, 2013 I didn't update yet (I'm working on some modules and can't afford to change version until the module is completed) so I don'T know how much they changed the image file architecture. But if what you say is true, it will be flagged in forge and will be corrected in the next days/weeks or the module 1-click update will be updated soon to patch that problem. Martin Link to comment Share on other sites More sharing options...
vekia Posted August 29, 2013 Share Posted August 29, 2013 @Vekia I'm back from my vacation on Tatooine Martin Welcome back I will visit Tatooine in winter, I booked room in Jabba's palace, of course 1 Link to comment Share on other sites More sharing options...
vekia Posted August 29, 2013 Share Posted August 29, 2013 qui se pose brief-description et cette description n'accepte pas les iframe youtube Not Made arrêts OQ qui s'est passé vous avez pris cette option, on peut dire ce qui se passe grâce --------------------------------------------------------------------------------------------- which arises brief-description and this description does not accept iframe youtube Not Made saves oq happened was you took this option one can say what is happening thanks The Description field (Portuguese-Brazil) is invalid. and how it is related to main case in this thread? Link to comment Share on other sites More sharing options...
mniyas Posted August 29, 2013 Author Share Posted August 29, 2013 (edited) @ vekia, thanks for your help. i did turned friendly urls off. but it doesn't made any changes yet Edited August 29, 2013 by mniyas (see edit history) Link to comment Share on other sites More sharing options...
mniyas Posted August 29, 2013 Author Share Posted August 29, 2013 (edited) Edited August 29, 2013 by mniyas (see edit history) Link to comment Share on other sites More sharing options...
Martin Uker K Posted August 30, 2013 Share Posted August 30, 2013 @vekia About Luis, either it's spam, but usually spam attack contains link, or he's trying to help us or asking for help. I don't think he's adressing to us tho...It seems like his message was traduced (Badly) from Portugese. The french version doesn't make any sense neither by the way. Link to comment Share on other sites More sharing options...
jfc Posted August 30, 2013 Share Posted August 30, 2013 Has anyone figured out why the image are not showing? Why would the upgrade change the path to the image? I am wondering if this is a problem for everyone that has upgraded? Wishing I hadn't now but i had so many problems with 1.5.4.1 Link to comment Share on other sites More sharing options...
mniyas Posted August 31, 2013 Author Share Posted August 31, 2013 @ jfc. i think still no one figured out what was the issue. appreciated if someone can reolve this issue asap. Link to comment Share on other sites More sharing options...
vekia Posted August 31, 2013 Share Posted August 31, 2013 what image types (names) have you got defined in the preferences > images tab in your bo? make sure that your theme use these image names maybe issue is there Link to comment Share on other sites More sharing options...
TPLuK Posted August 31, 2013 Share Posted August 31, 2013 As well as the display problem, Just tried re-generating images and got the following: Cannot write "No picture" image to (products) images folder. Please check the folder's writing permissions. Had no problems before upgrade to 1.5.5 Any Ideas.. Thanks in advance.. Link to comment Share on other sites More sharing options...
mniyas Posted August 31, 2013 Author Share Posted August 31, 2013 @ vekia, they were under jpeg image type. Link to comment Share on other sites More sharing options...
jfc Posted August 31, 2013 Share Posted August 31, 2013 I have checked my images are correct. I have been looking at this for hours. I have restored the site but this still doesnt solve the problem. I have then upgraded again and installed a new theme. The image settings are correct. The problem seems to lie with the URL for the images. i have tried turning off friendly urls but this didn't work either. When trying to regenerate thumbnails I was getting errors that the files didn't exist. I checked and they don't exist. It seems to be looking for images in separate folders for each product but this is not how mine are stored. I have tried uploading images in the BO for product but this just gives me an error now. Does anyone know why it would be looking at the wrong path for images? Link to comment Share on other sites More sharing options...
jfc Posted August 31, 2013 Share Posted August 31, 2013 I seem to have solved my problems. Not sure it will help any of you but this is what worked for me. My site was still using the old file system for images. 1.5.5.0 doesnt have an option to upgrade. I dont believe it was there in 1.5.4.1 either. To change the file system I used this fix: https://github.com/PrestaShop/PrestaShop/commit/ff876034b46b26065b06928addef6da2521dd6c7 I was then able to go to preferences > images and change it to the new system. I then regenerated thumbnails and it all seems to be ok again. Phew, only took me 17 hours to work that one out!!! Link to comment Share on other sites More sharing options...
jfc Posted August 31, 2013 Share Posted August 31, 2013 (edited) @TPLuk Did you find a solution to the image upload problem? I have the same problem here: an error occurred while copying the image Edited August 31, 2013 by jfc (see edit history) Link to comment Share on other sites More sharing options...
mniyas Posted September 1, 2013 Author Share Posted September 1, 2013 images partially appeared when use the legacy filesystem. still having problem with the home page thumbnails Link to comment Share on other sites More sharing options...
mniyas Posted September 1, 2013 Author Share Posted September 1, 2013 after moving images to new storage and set legacy system to no, my problem was solved. Link to comment Share on other sites More sharing options...
tuk66 Posted September 2, 2013 Share Posted September 2, 2013 (edited) Thanks for the solutiuon. Edited September 2, 2013 by tuk66 (see edit history) Link to comment Share on other sites More sharing options...
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