QuasiMod Posted August 28, 2013 Share Posted August 28, 2013 (edited) Hi, When I try to upload image on Product page I get: "error while copying image" or something and image is not saved. I've tried to set picture folder (/img/p/) permissions to 777, but nothing changed. My PHP has safe_mode On, and I cannot change that. There is no setting to get back to legacy image system anywhere in the properties. Can anyone shed some light on this? Thanks Edited August 28, 2013 by QuasiMod (see edit history) Link to comment Share on other sites More sharing options...
tczaude Posted August 28, 2013 Share Posted August 28, 2013 Which version ?? Link to comment Share on other sites More sharing options...
QuasiMod Posted August 28, 2013 Author Share Posted August 28, 2013 PrestaShop version: 1.5.4.1 PHP Version 5.3.25 MySQL Client API version: 5.1.70 Link to comment Share on other sites More sharing options...
tczaude Posted August 28, 2013 Share Posted August 28, 2013 Ok tell me do You have access to php log ? Or what give You console in browser. You have shared hosting or somthing lika VPS or Dedicate server Link to comment Share on other sites More sharing options...
QuasiMod Posted August 29, 2013 Author Share Posted August 29, 2013 Ok tell me do You have access to php log ? Or what give You console in browser. You have shared hosting or somthing lika VPS or Dedicate server Hi, No, I do not have access to php.log, I have cPanel control, but fairly limited, most options are for reference only (like safe_mode) and can only be changed by server administrators. Yes this is a shared hosting. May be prestashop keeps some logs somewhere, but I could not find them. Thanks Link to comment Share on other sites More sharing options...
tczaude Posted August 29, 2013 Share Posted August 29, 2013 Ok Turn On debug info in presta defines.inc.php Try set Chmod 777 on all folder img Try use another browser i have difrent problem and all Was on browser side Link to comment Share on other sites More sharing options...
QuasiMod Posted August 29, 2013 Author Share Posted August 29, 2013 Thanks for trying to help me, I've enabled debug in defines.inc.php got loads of stuff down below, mostly SQL queries. Here's what I get: http://pastebin.com/TKY4RRe6 did 777 on whole img folder - no change. Another browser, another computer, another location - no change. Link to comment Share on other sites More sharing options...
tczaude Posted August 29, 2013 Share Posted August 29, 2013 Ok You dont have any error. Try upload image via CSV to test product. Chceck phpinfo() for gd Chceck permision to cache And tell whats You see in webbrowser console Link to comment Share on other sites More sharing options...
QuasiMod Posted August 29, 2013 Author Share Posted August 29, 2013 Ok, I've moved hosting, no such problem there, not a real solution if someone has similar problems. Thanks anyway Link to comment Share on other sites More sharing options...
tczaude Posted August 29, 2013 Share Posted August 29, 2013 Whats Your hosting provider ? check solutions for 1&1 ther is problem with php mayby You have somthing simillar. I asked for evrything We must find point to start :/ Link to comment Share on other sites More sharing options...
QuasiMod Posted August 29, 2013 Author Share Posted August 29, 2013 I was with 1dollar hosting, switched to hostgator. Thank you for helping me out, but looks like prestashop does not like safe_mode directive. Link to comment Share on other sites More sharing options...
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