bfleck Posted August 27, 2013 Share Posted August 27, 2013 (edited) I received this from PayPal support: "The error is caused by the cart not including the email address of your PayPal account. The cart is actually passing the value "Penn State Hoops Club" where we are expecting the email address of the PayPal account. You will need to look through the setup of your cart, there should be a section where you can insert your email address of your account to identify which PayPal account to use. You would need to reach out to PrestaShop for specific assistance in setting up their cart." Yesterday I had two buttons on my store--one worked and 1 did not. I reset the paypal payment moduIe and now I have one that does not work. I am not sure where to look for the email setup? Speaking of email: I am surprised that PrestaShop does not send an email when a sale is made. Is this possible but the above is critical Thank you Edited August 28, 2013 by bfleck (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 27, 2013 Share Posted August 27, 2013 Hi bfleck, can you tell me what version of PrestaShop you use and what version of the PayPal module you have? 1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 27, 2013 Share Posted August 27, 2013 Actually, when you reset the PayPal module did you configure it again with your API information and Account information? 1 Link to comment Share on other sites More sharing options...
bfleck Posted August 27, 2013 Author Share Posted August 27, 2013 PrestaShop version: 1.5.4.1 PayPal module is with this version and I do not see a version # I have redone the API information with the primary and secondary emails. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 27, 2013 Share Posted August 27, 2013 When you go to the Modules Tab in your back office and find PayPal it will say the Version number 1 Link to comment Share on other sites More sharing options...
bfleck Posted August 27, 2013 Author Share Posted August 27, 2013 Thanks....PayPal Module ver. PayPal USA, Canada 1.2.5 Link to comment Share on other sites More sharing options...
bfleck Posted August 28, 2013 Author Share Posted August 28, 2013 I uninstalled and did the API again and it is working well without the express checkout (no shipping?). Thanks for the help...does anyone know if you can set an email alert when an order comes in. Thanks for all of your help! Link to comment Share on other sites More sharing options...
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