Lakewalker Posted August 27, 2013 Share Posted August 27, 2013 Hi I have a running prestashop ver 1.5.3. When the presta is sending emails to the customers (order confimation, customer service etc...) then the sender email is shown as [email protected] as it should - but if you hit the reply button, then the reply-to mail is my emailaddress and not the ones which have been defined in "contact module" and i also looked it up in the database to be sure. Both Places the email is defined as [email protected] When the mail arrives it looks like [email protected] but when the customer reply then the reply-to mail is suddenly [email protected] so i seems that prestashop is ignoring the ps_contact table. what to do ? ps: i've attached screendumbs Link to comment Share on other sites More sharing options...
Lakewalker Posted August 29, 2013 Author Share Posted August 29, 2013 Come on Fellow nerds Link to comment Share on other sites More sharing options...
Lakewalker Posted September 5, 2013 Author Share Posted September 5, 2013 hmmm, i dont think that our next shop website will be based on prestashop.... This is a HUGE problem and i need to get it fixed. please respond Link to comment Share on other sites More sharing options...
El Patron Posted September 5, 2013 Share Posted September 5, 2013 hmmm, i dont think that our next shop website will be based on prestashop.... This is a HUGE problem and i need to get it fixed. please respond wah! telling us you won't use ps because you can't configure it...does not lend itself to community helping you with happiness If you prefer you can open a bug report in forge back office--Preferences-->store contacts is the rouge email defined on this screen? Link to comment Share on other sites More sharing options...
Lakewalker Posted September 5, 2013 Author Share Posted September 5, 2013 well, i haven't been able to find the correct information to configure this for 3 weeks (google, ps forum, bug reports, ps documentation, stackoverflow) - maybe the documentation is just to immense and confusing... but thanks, this finally fixed the problem. Regardless what you think, prestashop is full of bugs and if we knewed this before developing the website, then we would not had chosen the prestashop to start with. dont get me wrong - it is a super shopsystem and it runs good (when the bugs have been fixed manually). But on the other hand it takes to long time, to make even small alterations. ps: The cms section in ps is really bad we have put up a wordpress to handle the texts within the ps - this Works superb Link to comment Share on other sites More sharing options...
stottycabanas Posted September 6, 2013 Share Posted September 6, 2013 It's a question of horses for courses. Looking at your site, it's primarily about the CMS content: what your organisation does, who supports it, the blogs, etc - the top horizontal menu has a number of CMS links, and just one for the shop. Prestashop is more geared to ecommerce so the focus is more on selling products and services via the shop, although there is some CMS capability included (really bad? - most users seem to manage all right). As you have discovered, it's easy to incorporate Wordpress if you prefer. I venture that Prestashop is a much more complex application than Wordpress - there are of course bugs in it which we could do without, but generally it functions well - and it's free. Having the source available for amendment means huge flexibility for the users, but there will also be 'bugs' reported in forums such as this which are caused by user tweaking or misunderstanding (like the HUGE problem you reported) - this can add to the impression that Prestashop is buggier than it actually is. Regardless what you think, prestashop is full of bugs and if we knewed this before developing the website, then we would not had chosen the prestashop to start with. Armed with the knowledge you now have, what would your choice be if you were starting again? Thanks Dave (not a nerd) Link to comment Share on other sites More sharing options...
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