[SOLVED] Disable any more order when the previous order unpaid

[itx]

I have this problem: A customer place order multiple times before the customer pay the previous order(s), then the customer ultimately pay only one order. Thus i have lots of abandoned orders (about one out of ten orders). This is a problem because i have only limited stock. Some products marked as out of stock are actually in stock but held by orders that eventually abandoned.

 

what i want is a customer can't place any more order before the customer pay for the previous order. The customer must pay the previous order (status: payment accepted) or ask the admin to cancel the previous order (status: canceled ) so the customer can place another order.

 

It would be nice if this is a feature of prestashop.

 

thanks for any help

Edited August 26, 2013 by itx (see edit history)

[itx]

anyone?

[itx]

Finally I can solve the problem after digging in the code.

 

place this inside controllers/front/OrderController.php within function init()

if ($orders = Order::getCustomerOrders($this->context->customer->id))
{
$statuses=array(1,8,10,11); //ids of the statuses that should be resolved before the customer can add another order.
foreach ($orders as &$order)
{
	if (in_array($order['id_order_state'],$statuses))
	{
		if ($order['reference'])  
			$this->errors[] = sprintf(
				Tools::displayError('You must pay order with the reference %s to place a new order. You can also ask our Customer Service to cancel the order so you can place a new order.'),$order['reference']);
		else  $this->errors[] = Tools::displayError('You must pay your previous order to place a new order. You can also ask our Customer Service to cancel the order so you can place a new order.');
		break;
	}
}
}

 

of course we can make this patch as overrides.

hope this help someone else