mpeg69 Posted August 21, 2013 Share Posted August 21, 2013 (edited) Hi All, I have a problem i can't seem to figure out: My shop has just been moved to another server, and everything worked as it should for a couple of days. Today i accessed my shop, and all items were gone. When i accessed my back-end all products are there, but my categories are gone ?? I tried to create a new category, but when i clicked save, the category did not show up in the list in the backend.. the list just kept empty ??? I deleted the Smarty cache, and i regenerated the .htaccess Please help me: www.haisler.dk Thanks Kind regards Morten Edited August 21, 2013 by mpeg69 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 hello what ps version you use? if 1.5.x you use multistore feature? Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 hello what ps version you use? if 1.5.x you use multistore feature? Hi.. 1. Version 1.5.4.1 2. No i am not using multistore Thanks Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 everything on your website looks like you've got problems with friendly urls can you, for test purposes, disable friendly urls? i just wondering... maybe you hoster changed something on host, thereupon friendly urls died Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 everything on your website looks like you've got problems with friendly urls can you, for test purposes, disable friendly urls? i just wondering... maybe you hoster changed something on host, thereupon friendly urls died Hi Again, Thanks for your effort.. i now disabled priendly URL's, and it did something.. but still no items showing. When i enter the admin page i don't see any categories and when i add a new category it does not show in admin page but it appears in my drop-Down menu on the front end ??? /Morten Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 (edited) .. and i see in DB that i have all categories in the table ps_category... ... and the strange thing is, that the categories does not show on the "Categories" page in back-end / admin ?? Edited August 21, 2013 by mpeg69 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Hi, can you try hitting reset in the back office list? also, do you have anything inside ps_category_lang? Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 Hi ... Yes i did the "reset" in the list, and still nothing appears Yes i have data in the ps_category_lang (for both active languages) /Morten Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 .. and my search does also not Work now..... Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 You mean the front office search? Can you try replacing the whole classes/ folder with a fresh one? There is a chance some files got corrupted during transfer at this point Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 You mean the front office search? Can you try replacing the whole classes/ folder with a fresh one? There is a chance some files got corrupted during transfer at this point Yes it is front end search... and i will try to replace the classes folder .. thanks Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 (edited) Hi Again, I think i have some very important information: When my settincs.inc is pointing at the database at my other host (a copy of the DB) then items are showing.. if i point it to the database of the new host, no products appear ??? Are there any other files that i need to change for this to Work ?? ... i have recently moved from one hosting Company to another.... Additional info: I have a block showing a featured product, and this product is actualy showing ?? Take a look at www.haisler.dk Thanks !! Edited August 21, 2013 by mpeg69 (see edit history) Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 (edited) Hi Again, I have now identified the following: - If i go directly to a product page: http://www.haisler.d...troller=product i see the products - If i edit the product from the backend, the changes are also showing in front end, meaning that i have access to the correct database (i checked the corrections in the table) - Search and product categories does not Work - If i edit the Category description in DB directly (ps_category_lang) the changes are shown in front end.. so the categories exist in the DB, but in the backend they are not showing at all !! I really need help on this.. thanks. /Morten Edited August 21, 2013 by mpeg69 (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted August 21, 2013 Share Posted August 21, 2013 lets see if there is an error in the back office. turn on error reporting, if you need help see here; http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ then navigate to your back office-->catalog-->categories and see if there is any error info Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 Hi.. thanks a lot.. now i got an SQL error message... Hope someone can figure out what the problem is. There are errors when accessing www.haisler.dk ... and when accessing the categories page i get the errors in the attached image. /Morten Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Error code 28: No space left on device I guess that's your issue 1 Link to comment Share on other sites More sharing options...
mpeg69 Posted August 21, 2013 Author Share Posted August 21, 2013 Hi Again... Thanks a lot.. it seems that it was my hosting partner that had the problem.. but thanks all for taking a look and provide me with help. Can i by the way mark this as solved myself ?? Kind regards Morten Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Sure, by editing the first message with the full editor Link to comment Share on other sites More sharing options...
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