Julia James Posted August 20, 2013 Share Posted August 20, 2013 Hi Every one am getting an error when i click on category am getting page not found 404 error page just 2 days back it is working perfectly but now am getting that error and i have change Friendly url to disable then also it is getting error and interesting part is my all product is in individual categories but when i open my any of the product it is showing only home category please any one help me am in big trouble my website is www.bazaaradda.com this is category link redirect to error page http://bazaaradda.com/114-flowers any one please help Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 try to regenerate the .htaccess file. Regenerate it by removing this file from root dir of your store. but befor this - make sure that you've got a backup of this file Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 hi i have remove the file but then also it is not working dear please help me 1 Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 and if you turn off friendly urls, website works without it? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 i have already turn off the friendly url then also it is not working Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 There might be some error in the category url configuration. Can you open and make a screenshot of the SEO and URLs page in the back office? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 hi please see the Screen shot of the page Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Can you screen the bottom part, the one with all the fields and weird characters? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 It seems okay..uhm! Can you go to...uh,... fruits and vegetables in the back office, click edit on it and see its friendly url, along with the category id? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Seems okay. Try this: disable mod rewrite disable accented characters disable canonical url redirection. Delete your .htaccess and try accessing the category page Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 i have disabled and deleted that file then also it is showing page not available please help Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 nasty error. Try disabling apache multiviews and mod security Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 dear i have give you access to admin page please check your PM Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Hm, this doesn't work either http://bazaaradda.com/index.php?&controller=category&id_category=113 Do you know if the site is using any override? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 actually i have added one add on domain to my server and installed word press so that has been done some thing? Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 No I think this is a prestashop-only issue as you get prestashop/s 404 page. What I mean was having something in the /override/classes or override/controllers/front folders 1 Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 yes i understand i think this is happening because i have a store commander in that there is drag and drop option for category is there so i have drag the sub category and put in main category so from that time this is hapening Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 I see, have you tried uninstalling it, or ficing the whole thing from storecommander? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 i have remove that module then also it is not working Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 It keeps spawniong a 302 temporary redirect. can you attach your htaccess? if you don't want to attach it, can you send it at my email? I've added it to the pm Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 did you check the htaccess file Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Yes, I replied to the email, you can try leaving the file empty in prestashop's root Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 i also have done that but it also not working i have a backup of all data of one month back so if you have a dobt in any files or directory has been error so i will replace that files if so, please specify the file name with directory to be replace please help me out like this Link to comment Share on other sites More sharing options...
NemoPS Posted August 21, 2013 Share Posted August 21, 2013 Now that you removed storecommander, is there something in the override folders? Link to comment Share on other sites More sharing options...
Julia James Posted August 21, 2013 Author Share Posted August 21, 2013 I dont know dear actually am new here if you can check so please check and tell me dear. Link to comment Share on other sites More sharing options...
Julia James Posted August 25, 2013 Author Share Posted August 25, 2013 thanks for the support and i got resolve this error. this error is happening because of override files i have replaced all over ride folders and now it is working correctly. Link to comment Share on other sites More sharing options...
vekia Posted August 25, 2013 Share Posted August 25, 2013 yea so Nemo1 has got right, the problem was with override im going to mark this topic as [solved] best regards Link to comment Share on other sites More sharing options...
marcellolaforgia Posted June 5, 2014 Share Posted June 5, 2014 Dear friends, I have the same problem. I've tried to follow your advice, but I did not get any results. Not only the BLOCK CATEGORIES no longer appears to me, although it is implemented and configured (as I have checked the live edit), but, if I click on the categories created, I get a 404 error. What can I do? I'm working with prestashop 1.6. Link to comment Share on other sites More sharing options...
NemoPS Posted June 6, 2014 Share Posted June 6, 2014 Is there a chance you can share a link to the live site? Link to comment Share on other sites More sharing options...
klymets1 Posted July 9, 2014 Share Posted July 9, 2014 Is there a chance you can share a link to the live site? hello! Added a new category in the transition see Page not availableWill help me? http://forwoman.by/147-test Link to comment Share on other sites More sharing options...
NemoPS Posted July 11, 2014 Share Posted July 11, 2014 Does it happen on all new categories you add? Try adding one without changing the name to a number, just call it "Test Something", and then see if you can associate a product to it Link to comment Share on other sites More sharing options...
poorna Posted December 18, 2014 Share Posted December 18, 2014 (edited) Hi, I am having the same doubt. I want to display the category in the navigation menu. I created a new root category and link that category for my navigation menu. It wont work. It initially redirect that page but suddenly it redirects to 404 page. Like same, if I create a category under the home category, it is working. For new root category it won't work. Can anyone give solution Pls Edited December 18, 2014 by poorna (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted December 19, 2014 Share Posted December 19, 2014 One shop can only have one root category, so I guess that's why it doesn't work. Can't you create a child of the current root? Link to comment Share on other sites More sharing options...
yog_sothoth Posted February 3, 2015 Share Posted February 3, 2015 (edited) For those who are still having this issue, i found a partial solution, maybe this drives you to a final solve way, I noticed that i had a dissorder in a almost all my categories after updating from 1.5 to 1.6, and i was having this link problem so y reorganize categories as they were before upgrade, and now it is working. it appears to be a ddbb issue. This also could be useful https://www.prestashop.com/forums/topic/293588-root-category-button-missing/?p=1670991 Best wishes Edited February 3, 2015 by yog_sothoth (see edit history) Link to comment Share on other sites More sharing options...
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