602 Posted August 20, 2013 Share Posted August 20, 2013 (edited) So my install went OK and I had 5 smiley faces. The front end is visible OK but I cant get to the login page for the backend. I changed the directory name of Admin as advised and use that in the URL I type after clicking enter the url becomes http : // www . nameofsite.com/admin2cv/index.php?controller=AdminLogin&token=440e8757e0d9fc2c72581c4ffb9b5166&redirect=AdminHome and the following on screen message:- Remote server or file not found Looking at the site through ftp everything looks OK, all files and folders are set to 755 attribute a bit stumped at the moment Edited August 21, 2013 by vekia (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 have you got any additional message? like error code etc? Link to comment Share on other sites More sharing options...
602 Posted August 20, 2013 Author Share Posted August 20, 2013 No, it just seems to generate a dead url address that's not found. Tried it in 4 browsers. IE returns Web site cannot be displayed, Chrome returns Server Error Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 so we have a little problem the url that you pasted looks well, are you sure that admin2cv directory with control panel exist? can you for test purposes remove the .htaccess file from root dir of your store? (don't forget about backup of this file) Link to comment Share on other sites More sharing options...
602 Posted August 20, 2013 Author Share Posted August 20, 2013 The directory is correct and has 18 files [all php files] and 7 directories in it. removing the .htaccess has made no difference [now put back] Link to comment Share on other sites More sharing options...
602 Posted August 20, 2013 Author Share Posted August 20, 2013 List of files contained in the Admin directory after install. Is there anything missing? Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 everything looks well there, it's really weird that it doesnt work. can you for test purposes create simple hello.html file in your admin dir does it work if you try to open it in browser? Link to comment Share on other sites More sharing options...
PascalVG Posted August 20, 2013 Share Posted August 20, 2013 Hi 602, Does it change anything if you just use: http : // www . nameofsite.com/admin2cv If no change, maybe send the full URL you use to either me or Vekia by Personal Message (PM), so we can have a try. pascal Link to comment Share on other sites More sharing options...
602 Posted August 20, 2013 Author Share Posted August 20, 2013 Sorry been out for a while. Have uploaded a plain html file to that directory and its visible on the web so the server settings seem OK. If I use www. nameofsite.com/admin2cv I get the same error message. The url posted above is generated presumably by the index.php file in that directory. I'll send you the url by pm. Link to comment Share on other sites More sharing options...
vekia Posted August 20, 2013 Share Posted August 20, 2013 you've got there internal server error (500) so please turn on error reporting in your site and then - try to open page then you will see additional information about issue Link to comment Share on other sites More sharing options...
602 Posted August 21, 2013 Author Share Posted August 21, 2013 I've just tried to run the Admin2cv folder while viewing the error logs at the same time and came up with this 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: PHP Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file 'layout.tpl'' in /home/sites/2cvpieces.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: Stack trace: 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #0 /home/sites/2cvpieces.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php(374): Smarty_Internal_TemplateBase->fetch('layout.tpl', NULL, NULL, NULL, true) 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #1 /home/sites/2cvpieces.com/public_html/classes/controller/Controller.php(357): Smarty_Internal_TemplateBase->display('layout.tpl') 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #2 /home/sites/2cvpieces.com/public_html/classes/controller/AdminController.php(1216): ControllerCore->smartyOutputContent('layout.tpl') 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #3 /home/sites/2cvpieces.com/public_html/classes/controller/Controller.php(185): AdminControllerCore->display() 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #4 /home/sites/2cvpieces.com/public_html/classes/Dispatcher.php(349): ControllerCore->run() 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #5 /home/sites/2cvpieces.com/public_html/admin2cv/index.php(50): DispatcherCore->dispatch() 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: #6 {main} 2cvpieces.com [Wed Aug 21 08:57:21 2013] [error] [client 79.170.40.31:41414] AH01215: thrown in /home/sites/2cvpieces.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 127 It looks like it's smarty related, but I don't actually know anything about that Link to comment Share on other sites More sharing options...
602 Posted August 21, 2013 Author Share Posted August 21, 2013 Just done a search of all directories for the file layout and got the following results. Would seem to me that I have parts of the setup missing Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 can you check /admin/themes/default/ directory ? this is a template for back office (you've got problems with BO, so i suppose that there is something wrong) Link to comment Share on other sites More sharing options...
602 Posted August 21, 2013 Author Share Posted August 21, 2013 Not a lot in that directory [see attached] Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 and in themes/default/template/ ? does the directory look like this: Link to comment Share on other sites More sharing options...
602 Posted August 21, 2013 Author Share Posted August 21, 2013 Just compared the templates folder in that directory with that on my local PC. There were a lot of files missing. Uploaded those and guess what, I'm in Thanks for your help. Link to comment Share on other sites More sharing options...
vekia Posted August 21, 2013 Share Posted August 21, 2013 great to hear that it works can i mark this topic as [sOLVED] ? Link to comment Share on other sites More sharing options...
602 Posted August 21, 2013 Author Share Posted August 21, 2013 Sure and thanks again Link to comment Share on other sites More sharing options...
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