Decadent Vapours Posted August 14, 2013 Share Posted August 14, 2013 I need to submit a request as I'm having trouble in the back office of my website it asks for; FTP Hosting Server FTP Login FTP Password What are these ? Where can I find them ? Link to comment Share on other sites More sharing options...
NemoPS Posted August 14, 2013 Share Posted August 14, 2013 You should have received them when you bought the hosing plan. They should be in the email sent you by the company. Otherwise you can just login to your account and ask them again via ticket...I guess Link to comment Share on other sites More sharing options...
Decadent Vapours Posted August 14, 2013 Author Share Posted August 14, 2013 No luck with finding them and to submit a ticket that is what I need so I'm doomed really !!! My product page is not coming up saying there is a bad SQL query Link to comment Share on other sites More sharing options...
NemoPS Posted August 14, 2013 Share Posted August 14, 2013 There is nothing we can do at this stage as you can only get those information from your hosting And for the sql query debug, yes, you need to access your control panel and ftp Link to comment Share on other sites More sharing options...
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