latron22 Posted August 14, 2013 Share Posted August 14, 2013 Prestashop version 1.5.4.1 Hi, I'm having some interesting issues with the prices on my site. Prices are either extremely high or extremely low. For an example please see the attached images. In the images the product named DVD+R DL 100-pack has a base price of $230.85 (which is outrageous to begin with) but its final price is $1713.85. In addition to that, when you edit the product the wholesale price of the product is $1436.40. Normally I would just go in and manually change the prices but this isn't an isolated incident. It's happening to a lot of products on my site. Now to make this even more interesting I'm using InventorySource.com to upload products and their quantities to my website. I've contacted them regarding the issue and they have assured me that things on their end are running smoothly. I have had problems with them in the past but this is the first time that they haven't been able to fix something. So now I'm curious if there is something causing this with Prestashop. If so, I have no idea where to even start looking for issues regarding this. Any help would be appreciated! Thanks Link to comment Share on other sites More sharing options...
swsindonesia Posted August 14, 2013 Share Posted August 14, 2013 Hi, I'm not too familiar with InventorySource.com, but this kind of problem is usually originated in the external party, whether it's a web service or an interface. Does InventorySource.com also manage the tax information? If so, there's possibility the problem is caused by tax calculation. Can you provide the correct price for retail and wholesale of the mentioned item? Maybe if we take a look at the figure we may be able to trace where did the calculation went haywire. Link to comment Share on other sites More sharing options...
latron22 Posted August 14, 2013 Author Share Posted August 14, 2013 Hi, No they don't control the taxes. They set the wholesale cost, the markup cost, description, and images for the products. And now that I'm looking through the products the just did an update and looks like they have it fixed. You were right must have been from their end. Sorry to bother you. You can delete the post or mark it as solved. Link to comment Share on other sites More sharing options...
swsindonesia Posted August 14, 2013 Share Posted August 14, 2013 Glad that solved by itself. Actually, since you're the topic starter, you're the one who can actually mark this as solved. You can edit your subject and add [sOLVED] in the beginning, or even better change your subject to be more descriptive like: [sOLVED] Product Pricing Issue with inventorysource.com cheers. Link to comment Share on other sites More sharing options...
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