Elikem Posted August 12, 2013 Share Posted August 12, 2013 I'm running Prestashop version 1.4.4 on www.ghanaorigin.com The site has been running since 2011, for about 2 years now. I just changed the index Page's title, and Meta description under Back Office Preferences SEO & URLs and my website no longer displays. All pages redirect to 404 not found. Even if I specify ghanaorigin.com/index.php the website redirects to ghanaorigin.com/404.php I enabled and disabled various options: "Friendly URL", "Disable apache multiviews", regenerated .htaccess e.t.c but the website cannot load, it opens a blank page. I need help. Link to comment Share on other sites More sharing options...
vekia Posted August 12, 2013 Share Posted August 12, 2013 you've got there internal server error (500) to fix issue like this, we must know where the problem is. In this case - it is necessary to run store under the debug mode. Just follow informations here: http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ then paste the error code in your answer here, we will definitely try to help regards 1 Link to comment Share on other sites More sharing options...
Elikem Posted August 13, 2013 Author Share Posted August 13, 2013 Thanks very much for helping me identify the error message. Your information is very very helpful but I still need some help. The site is currently in debug mode. I "turned on Error Reporting" by doing the following I changed: @ini_set('display_errors', 'off'); To: @ini_set('display_errors', 'on'); in the file: config/config.inc.php I reload the site and the error message displays: http://ghanaorigin.com/ Fatal error: Out of memory (allocated 11272192) (tried to allocate 30720 bytes) in /home/ghanaori/public_html/modules/blocknewsletter/blocknewsletter.php on line 91 In php.ini both in the root folder and in the admin folder I changed: memory_limit = 64M to: memory_limit = 2000M but the error remains the same. Please, check my php info here: http://ghanaorigin.com/phpinfo.php Thank you. Link to comment Share on other sites More sharing options...
vekia Posted August 14, 2013 Share Posted August 14, 2013 hello sometimes changes applied to the php.ini file don't work even if you see in the phpinfo() function that value of the param is exactly as you wanted. Everything depends on your hoster, especially on host settings. Make sure that you hoster allows you to change this param, in most cases - it isn't possible (due to the "performance" cases) And finally, sometimes it's necessary to reboot the server. Link to comment Share on other sites More sharing options...
Elikem Posted August 14, 2013 Author Share Posted August 14, 2013 (edited) Hi Vekia, I'm very grateful for your support. I contacted my hoster and they have resolved the issue, so my site is and up running now. Thanks very much. Edited August 14, 2013 by Elikem (see edit history) Link to comment Share on other sites More sharing options...
vikky27489 Posted January 3, 2014 Share Posted January 3, 2014 hello sir, when i click on quik view in prestashop 1.6i am getting error 404 and page not found. what i will do , please help !!!!!!!! Link to comment Share on other sites More sharing options...
vekia Posted January 3, 2014 Share Posted January 3, 2014 hello prestashop 1.6. is still under development. moreover, this thread is related to 1.4.4 version. if it is possible, please create new topic here: http://www.prestashop.com/forums/forum/242-alpha-prestashop-16/ it's forum section related to alpha v1.6 Link to comment Share on other sites More sharing options...
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