Sanman Posted August 11, 2013 Share Posted August 11, 2013 Good day, Some of my products have multiple images and on the FO when you view the product the main image shows fine but the thumbnails below the image shows a question mark instead of the picture but when you click the question mark the image opens fine here is a link to one of the products that show the question mark http://tinyurl.com/n23bszj How do I resolve this? Thanks Link to comment Share on other sites More sharing options...
PascalVG Posted August 11, 2013 Share Posted August 11, 2013 Hi Sanman, Can you get me a screencopy pic of your Preferences->image page (The matrix grid with checks/crosses)? Did you try to re-generate the images already? Same menu, at the bottom. pascal Link to comment Share on other sites More sharing options...
stottycabanas Posted August 11, 2013 Share Posted August 11, 2013 No question marks that I can see from following that link .... Link to comment Share on other sites More sharing options...
shopamok Posted September 27, 2013 Share Posted September 27, 2013 I have the problem on all product images not showing on my site on: wwww.smartwatchonline.eu they only show question mark. I use latest version and standard template . What can i do? Link to comment Share on other sites More sharing options...
shopamok Posted September 27, 2013 Share Posted September 27, 2013 product images show question marks on latest version on standard template. My site is: smartwatchonline.eu. why arent product images showing? I have tried regenerating but it did not help. What can i do? Link to comment Share on other sites More sharing options...
shopamok Posted September 28, 2013 Share Posted September 28, 2013 Anyone know this? Link to comment Share on other sites More sharing options...
shopamok Posted September 28, 2013 Share Posted September 28, 2013 Anyone know this? Link to comment Share on other sites More sharing options...
vekia Posted September 28, 2013 Share Posted September 28, 2013 your images appear well: Link to comment Share on other sites More sharing options...
PascalVG Posted September 29, 2013 Share Posted September 29, 2013 Shopamok, - Like Vekia, I can confirm that all pictures show up and look well in different browsers. -Do all pictures at your side disappear, only product pics, or also shop logo etc? - Can you try with another browser if the problem occurs? - I presume you cleared your browser cache already. If not try that. (For how to: http://pcsupport.about.com/od/browsers/f/clear-cache.htm ) - Do other Prestashop websites give the same problem? (try here: http://demo-store.prestashop.com/ ) Really seems to be a problem on your side only. The site itself is OK, but somehow you have problems with the browser or so. pascal Link to comment Share on other sites More sharing options...
shrinidhim Posted September 17, 2014 Share Posted September 17, 2014 please go through here: http://www.prestashop.com/forums/topic/327240-product-images-have-been-replaced-with-marks/ this worked me! It looks like a problem with rewriting the image urls. To be sure that your .htaccess file is being regenerated I would delete (or rename) the current .htaccess file in the root directory and then try again to generate a new .htacces file by disabling friendly urls - save - and enabling friendly urls and save. Then you can be sure to have a brand new .htaccess file. Maybe worth a try ... Link to comment Share on other sites More sharing options...
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