James_oe Posted August 7, 2013 Share Posted August 7, 2013 Hi all! In nearing the end of a project I am currently working on with Prestashop (1.5.4) I have come across a couple of strange problems which I've spent the whole day trying to fix without much success. I've been setting up which emails our customers will receive when they place an order with us and whilst editing the template for order_conf.html and doing test runs purchasing from our store the customer emails stopped rendering some of the smarty variables in the email. I have attached a screen grab of one of the emails to show the problem. Now I don't remember this being a problem before today so I tried to retrace my steps to see what could have caused this from the other parts of the website I've been coding (I've developed a custom theme for this project). So far I've tried fiddling with the following without any success: PaymentModule.php (in classes folder) Mails folder and translations folder. I've also tried removing the overrides folder to see if that was the cause and no difference. The strange thing is that the payment module I'm using sends a customer email aswell confirming the order and this uses the same templates, in these emails however there has never been a problem and the invoice is always attached (I also can't seem to get the invoices to attach to the standard order confirmation email). I'm using the iDeal payment module (netherlands). I hope I've communicated the problem clearly, any help would be hugely appreciated! Thanks, James P.S. As you'll see in the screen grab, the {order_name} variable shows correctly (as do the shop names and customer names) but all the others do not. email problem.tiff Link to comment Share on other sites More sharing options...
James_oe Posted August 7, 2013 Author Share Posted August 7, 2013 (Just reattaching the image as a jpg) Link to comment Share on other sites More sharing options...
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