YouSt Posted August 6, 2013 Share Posted August 6, 2013 Hi, On a particular CMS page backend the TinyMCe editor is not loading and this caused the enitre admin panel to freeze. This happenned when i was editing the page. I have a table in this page with text and small pictures. Now the Webpage of this CMS page has become totally misaligned and all elements have gone haywire. Please help. I am using Prestashop 1.4.6.2 Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2013 Share Posted August 6, 2013 can you check browser console log? in chrome press ctrl+shift+J, if any problem will occur - you will see the errors in the console please paste error code here (if any occur) Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 (edited) hi vekia, it shows blank in console, but i think it's because it's not loading now it has frozen that particular tab. it's just showing the loading going on but nothing is happenning. not even closing Edited August 6, 2013 by jkicorpn2 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2013 Share Posted August 6, 2013 hmm, can you prepare some print screen ? i'm curious how it looks like Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 hmm, can you prepare some print screen ? i'm curious how it looks like Sorry it froze the chrome. i'll just prepare some screens and load them Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 (edited) screen now. i'll just load another screen when it keep loading Edited August 6, 2013 by jkicorpn2 (see edit history) Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 hi plz find this screen when it keep loading Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2013 Share Posted August 6, 2013 that's right, it looks weird. the same problem in other browsers? Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 (edited) yes IE same problem. hangs. And it shows on the left bottom corner "downloading 2 items left /themes/prestashop/css/global.css" can this be a clue Edited August 6, 2013 by jkicorpn2 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2013 Share Posted August 6, 2013 i don't think so, because css can't crash browser. It's hard to say what's going on without any error information, access to the website etc Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 can i try to upload the backed up file of before i edited the content y'day. which file should i upload and where? plz advice Link to comment Share on other sites More sharing options...
vekia Posted August 6, 2013 Share Posted August 6, 2013 but we don't know what you exactly modified :/ Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 i didnt modify any file. i was just updating daily content on the CMS page through Tinymce editor. so maybe if i can upload the file from last backup. Link to comment Share on other sites More sharing options...
YouSt Posted August 6, 2013 Author Share Posted August 6, 2013 hi i tried with firefox and it opened the admin page. i edited the content a bit. now the page is displaying but i have lost quiet a bit of data from that page ??? dont know why. Any ways i'll have to upload the backup file. plz can you tell me which files i should upload and to which folder for the CMS page. thnx in advance Link to comment Share on other sites More sharing options...
YouSt Posted August 7, 2013 Author Share Posted August 7, 2013 but we don't know what you exactly modified :/ Hi can you please help me. plz advice which files i should upload and to which folder to restore the particular CMS page from backup. Plz. Thnx in advance. Link to comment Share on other sites More sharing options...
vekia Posted August 7, 2013 Share Posted August 7, 2013 whole cms pages and their contents are stored in the database, in this case you have to copy all of them from database, not from file etc. Link to comment Share on other sites More sharing options...
webxtor Posted February 10, 2015 Share Posted February 10, 2015 This happens when the HTML code of the text field contains invalid code. This may happen, for example, after the automated translation. To fix this, disable TinyMCE by any of means, correct the HTML code, save and enable TinyMCE back. Link to comment Share on other sites More sharing options...
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