morganeitor Posted August 1, 2013 Share Posted August 1, 2013 hi. first of all, I apologize for my bad English, but my language forum, no one answered ... I have a problem with the module firsdata, is installed and configured according to the tutorial that provides the module and firsdata website. BUT when filled data credit card (the last step of the process)... nothing happens .. even filling false or real, does not give any report or warning message ... on the administrative side, set up everything according to tutorial... Any ideas on what could be the problem? Any clue? I would appreciate any help thanks in advance Link to comment Share on other sites More sharing options...
bellini13 Posted August 1, 2013 Share Posted August 1, 2013 no error has been returned. The URL ends with firstdataError=#firstdata-anchor But if there was an error returned it would be something like this... firstdataError=Invalid [spam-filter]#firstdata-anchor And then you should see "Invalid [spam-filter]" appear This could be a problem with the module or with the first data service Link to comment Share on other sites More sharing options...
morganeitor Posted August 1, 2013 Author Share Posted August 1, 2013 thanks for answering I have submitted a support ticket to firstdata, and they said the problem was with prestashop and it was no problem to them ... :( I found very little helpful from them .. Now I do not know what I should do.... Link to comment Share on other sites More sharing options...
bellini13 Posted August 2, 2013 Share Posted August 2, 2013 i would have asked them to validate what error they did return. did they explain to you why the transaction failed? Link to comment Share on other sites More sharing options...
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