Yoko89 Posted July 28, 2013 Share Posted July 28, 2013 (edited) hi all i have got this error what could be the cause Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/a2626983/public_html/prestashop/tools/smarty/sysplugins/smarty_internal_filter_handler.php on line 55 i got the blank white page enabled debug and that's the only error i get backoffice is working just fine Edited July 28, 2013 by Yoko89 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 28, 2013 Share Posted July 28, 2013 it mean that you reached the max php memory limit for your hosting account. Try to ask hoster to increase the value of the memory limit Link to comment Share on other sites More sharing options...
Yoko89 Posted July 28, 2013 Author Share Posted July 28, 2013 it mean that you reached the max php memory limit for your hosting account. Try to ask hoster to increase the value of the memory limit thank you it is a free hosting just to exprement the prestashop i will go to a (Real) host soon Link to comment Share on other sites More sharing options...
vekia Posted July 28, 2013 Share Posted July 28, 2013 so your hosting account has got poor value of memory limit, don't worry, it's not a prestashop bug - just problem strictly related to the hosting account Link to comment Share on other sites More sharing options...
Arh Posted February 12, 2014 Share Posted February 12, 2014 1.5.6.1 I have the same problem. Final step paying with PayPal shows a blank page in FO. By clicking "Update" in browser window (FO) an error page starts with: Please try to contact the merchant: <b>PayPal response:</b> CHECKOUTSTATUS -> PaymentActionCompleted and end with: 65. Cart changed since the last checkout express, please make a new Paypal checkout payment 66. Your cart is empty. The error log in root directory shows nothing. The error log in /modules/PayPal/express_chekout/ is like this: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /home/XXXXX/public_html/tools/smarty/sysplugins/smarty_internal_templatelexer.php on line 153 My php.ini now look like this: <?phpupload_max_filesize = 1024Mmemory_limit = 1024Mmax_execution_time = 300post_max_size = 1024M?> It does not help to increase these parameters. (tried to allocate 32 bytes, is still there) Hope that somebody have a suggestion. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 Your host might not allow you to increase the memory limit through the php.ini, contact them and ask them to increase it. Link to comment Share on other sites More sharing options...
Arh Posted February 12, 2014 Share Posted February 12, 2014 (edited) Yes, they say that I can change the value with a php.ini in my root directory. Edited February 13, 2014 by Arh (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted February 12, 2014 Share Posted February 12, 2014 and you can check your php settings using this free module http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ after install-->configure-->info_configuration 1 Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 I would contact them, that thread is only running 32mb of memory. In some setups a php info is incorrect. 2 Link to comment Share on other sites More sharing options...
Arh Posted February 12, 2014 Share Posted February 12, 2014 Thank you, I will try to use the free modul and contact my host. Link to comment Share on other sites More sharing options...
Arh Posted February 13, 2014 Share Posted February 13, 2014 To Fanatic and Superstar, you were right both of you. The phpinfo.php displayed wrong results. The modul from Superstar displayed the correct results. Than I understood that I might tell the .htaccess file were to look for my self-made php.ini. I put the suPHP_ConfigPath /home/xxxxxx/ in my .htaccess file and all errors are now gone. I don`t know what I should have done without you and this forum. Thank you. 1 Link to comment Share on other sites More sharing options...
Recommended Posts