bettiebee Posted July 27, 2013 Share Posted July 27, 2013 Hi I hope someone can help with this. I've set up a new Ebay account, linked in a new Paypal account . . . but when I try to sync my products I keep getting the message : at least one valid postage service must be specified Link to comment Share on other sites More sharing options...
bettiebee Posted July 28, 2013 Author Share Posted July 28, 2013 Can someone give me some advice please as I need to fix this I've checked everything else, and it all seems happy and configured Link to comment Share on other sites More sharing options...
Prestalia Posted July 31, 2013 Share Posted July 31, 2013 the error message is for shipping option, you must set it. regards Link to comment Share on other sites More sharing options...
bettiebee Posted July 31, 2013 Author Share Posted July 31, 2013 the error message is for shipping option, you must set it. regards The shipping options have already been set . . . and checked ! Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 31, 2013 Share Posted July 31, 2013 This is an error given by eBay. What shipping options do you have? International or Domestic? What are the values that you have placed in them? Link to comment Share on other sites More sharing options...
bettiebee Posted July 31, 2013 Author Share Posted July 31, 2013 Everything is set as Royal Mail, and I have set up the weights and price ranges. I then linked them together, and have been into check it. I have put that I don't accept international orders, as it is too complicated to work out all the costs. Link to comment Share on other sites More sharing options...
Prestalia Posted July 31, 2013 Share Posted July 31, 2013 You must change the option, i think the you use an option that in Ebay is deprecate Link to comment Share on other sites More sharing options...
bettiebee Posted August 1, 2013 Author Share Posted August 1, 2013 You must change the option, i think the you use an option that in Ebay is deprecate S orry, I don't understand what you mean. Which option do I change ? Link to comment Share on other sites More sharing options...
Prestalia Posted August 1, 2013 Share Posted August 1, 2013 Change option Royal mail is active in ebay? Test with other option Link to comment Share on other sites More sharing options...
bettiebee Posted August 1, 2013 Author Share Posted August 1, 2013 Royal Mail is active in ebay. Who am I meant to use instead for small items ? How can ebay not like Royal Mail ? . . . they're who everyone uses ! Link to comment Share on other sites More sharing options...
masterblaster Posted August 1, 2013 Share Posted August 1, 2013 hello, I do not know if it is the solution, it was an idea, since the module download all options, even those abolished. idea 2: maybe that option is not valid for the category you are using? ebay also has impositions on the categories and costs. have you tried to check directly on ebay with the same category, the same option and the same cost? hello Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 I did a bit of research and I came across an Ebay support thread. One of the "solutions" was "I ge that message every now and then. The only way I can ever make it work, is to change it momentarily to "Freight or pickup only"...let the spinning icon do it's thing....then go back and put what I really want for the shipping. It's some kind of bug in the system, and is quite annoying." It's worth a shot no? Link to comment Share on other sites More sharing options...
bettiebee Posted August 1, 2013 Author Share Posted August 1, 2013 Thanks for all your ideas, TDR170 has fixed it for me. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 Thanks for all your ideas, TDR170 has fixed it for me. Hi, that is great to hear! tdr170 is a true PrestaShop star! Could you help explain what the problem was and how it was solved. This information will help other users who may encounter the same problem in the future! Link to comment Share on other sites More sharing options...
tdr170 Posted August 1, 2013 Share Posted August 1, 2013 In the Modules shipping tab under Shipping method for domestic shipping there is an option: Add a new carrier option, you must click this then select a carrier to associate with the Prestashop carrier. That was the only issue here however the text is small and light gray, this would be much better if the option was bold or red so that when setting the Ebay module up people understood that this option must be selected. tr170 Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 Hi tdr170, if you don't mind, could you provide screenshots of the vague alert you mentioned. Is this for 1.4x? Link to comment Share on other sites More sharing options...
tdr170 Posted August 1, 2013 Share Posted August 1, 2013 Here is the Screen shot of the area that I mentioned could be better labeled. Keep in mind that I have already added the carrier here other wise the domestic shipping would look just like the International shipping section. To me there are no clear labels that say you must associate an Ebay carrier with a Prestashop carrier and the Add a new carrier option could be bold or red to draw attention to it. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 I agree that the options should be laid out in front, unlike the international shipping section, which Module is this? From PrestaShop or Prestalia? I believe the PrestaShop one is only active for France, Italy and Great Britain Link to comment Share on other sites More sharing options...
Prestalia Posted August 1, 2013 Share Posted August 1, 2013 (edited) Hello, This is not our module, our is in this image: 1 - Dispatch time 2 - eBay carrier / prestashop carrier / zone ( for every option you can configure different zone ) 3 - National insurance See you Edited August 1, 2013 by Prestalia (see edit history) Link to comment Share on other sites More sharing options...
bettiebee Posted August 1, 2013 Author Share Posted August 1, 2013 This is the Ebay Module for Prestashop. I'm using v1.5.4.1 Link to comment Share on other sites More sharing options...
Prestalia Posted August 1, 2013 Share Posted August 1, 2013 This is the Ebay Module for Prestashop. I'm using v1.5.4.1 You tell about our ? Or other? Link to comment Share on other sites More sharing options...
tdr170 Posted August 1, 2013 Share Posted August 1, 2013 Sorry guys I did not realize that was not mentioned in this post. This is the standard Ebay module that comes with Prestashop. Prestashop 1.5.4.1 Ebay: 1.4.1 Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 The PrestaShop Ebay module should only work for those countries specified in my earlier post on this thread. UK, Italy, France. Bettiebee, you are in UK right? Let us know if everything runs smoothly. Thanks Tod for the heads up. I'll make a note to see if we can add some extra notifications for the next version. Link to comment Share on other sites More sharing options...
bettiebee Posted August 1, 2013 Author Share Posted August 1, 2013 The PrestaShop Ebay module should only work for those countries specified in my earlier post on this thread. UK, Italy, France. Bettiebee, you are in UK right? Let us know if everything runs smoothly. Yes, I'm in the UK. Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2013 Share Posted August 1, 2013 Okay, one other quick clarification. Did the error say "at least one valid postage service must be specified " or did it say "at least one valid shipping service must be specified " I could not find any error that said "at least one valid postage service must be specified " The reason why I'm asking is because I want to change the title of this thread to something more easily found by users who have the same issue. Link to comment Share on other sites More sharing options...
bettiebee Posted August 2, 2013 Author Share Posted August 2, 2013 Okay, one other quick clarification. Did the error say "at least one valid postage service must be specified " or did it say "at least one valid shipping service must be specified " I could not find any error that said "at least one valid postage service must be specified " The reason why I'm asking is because I want to change the title of this thread to something more easily found by users who have the same issue. It was worded exactly as I posted it on here. Link to comment Share on other sites More sharing options...
johndyergallery Posted August 18, 2013 Share Posted August 18, 2013 We have set up the eBay module and an eBay shop - everything is set up but when we click sync we get a message "You will push 180 products on eBay. Do you want to confirm ?" We click ok and the browser window refreshes immediately but nothing goes to ebay. Any ideas ? Thanks. Link to comment Share on other sites More sharing options...
Prestalia Posted August 19, 2013 Share Posted August 19, 2013 test with other browser? verify the permission to all file? Link to comment Share on other sites More sharing options...
johndyergallery Posted August 19, 2013 Share Posted August 19, 2013 We have tried safari, chrome and Firefox. How do we check permissions ? Thanks Link to comment Share on other sites More sharing options...
Prestalia Posted August 20, 2013 Share Posted August 20, 2013 you must go in your FTP and ceck if the folder ebay ( and all file) have permission 777 or 755 Link to comment Share on other sites More sharing options...
johndyergallery Posted August 20, 2013 Share Posted August 20, 2013 all checked and all fine according to our hosting company. all set correctly - but no luck with the module yet. Link to comment Share on other sites More sharing options...
Prestalia Posted August 20, 2013 Share Posted August 20, 2013 if you want we can see it, but we need to enter in your BO ( if you want) send us an email to [email protected] with access. see you Link to comment Share on other sites More sharing options...
ectrading Posted August 27, 2013 Share Posted August 27, 2013 Hi, I have just updated to 1.5 Ebay, and now i cannot sync. I am trying just 5 items and i get: Settings updated (Option B : 5 / 5 product(s) sync with eBay ) followed by: Input data for tag is invalid or missing. Please check API documentation. Item.ShippingDetails.ShippingServiceOptions.ShippingServiceCost Product(s) concerned : - iPhone 4/4S Solar Charger I have even tried to disable that product. Nothing shows up in ebay. Any help would be great! Link to comment Share on other sites More sharing options...
Prestalia Posted August 27, 2013 Share Posted August 27, 2013 solution to this problem of the module 1.5.1.: http://www.prestashop.com/forums/topic/270466-solution-ebay-151-error-itemshippingdetailsshippingserviceoptionsshippingserv/ regards Link to comment Share on other sites More sharing options...
ectrading Posted August 27, 2013 Share Posted August 27, 2013 Hi, This link did the trick! http://www.prestashop.com/forums/topic/270466-solution-ebay-151-error-itemshippingdetailsshippingserviceoptionsshippingserv/ Thank you Prestalia Link to comment Share on other sites More sharing options...
colin136 Posted July 7, 2015 Share Posted July 7, 2015 hi i have the same problem but i cant see anywhere to put anything all i have is this start by choosing a prestashop carrier to replicate on ebay with a drop down box that does nothing anyone got any help Link to comment Share on other sites More sharing options...
Prestalia Posted August 6, 2015 Share Posted August 6, 2015 unistall and install the module if you don't have the option is a problem of db table. regards Link to comment Share on other sites More sharing options...
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