christof.zellweger Posted July 24, 2013 Share Posted July 24, 2013 (edited) Hi all, I'm stuck at the step that says 'Install modules Addons' (see screenshot). I've followed numerous recommendations such as: http://doc.prestasho...ling+PrestaShop setting the permissions: chmod -R 777 prestashop From what I can tell, this step is installing demonstration data (products, categories, user, CMS pages, etc.). So I thought it might be a permission issue but the directory is writeable. I also checked the apache2 logs (/var/log/apache2/access.log, error.log and host.log), the last couple of lines show this: 203.217.28.248 - - [24/Jul/2013:11:53:50 +1000] "GET /prestashop/install/index.php?populateDatabase=true&_=1374630905150 HTTP/1.1" 200 47 203.217.28.248 - - [24/Jul/2013:11:53:51 +1000] "GET /prestashop/install/index.php?configureShop=true&_=1374630906613 HTTP/1.1" 200 47 203.217.28.248 - - [24/Jul/2013:11:53:59 +1000] "GET /prestashop/install/index.php?installModules=true&_=1374630914736 HTTP/1.1" 200 47 Does that imply that there was no request to install the addons, seeing that installing the modules is the preceding step? I'm running apache2 on ubuntu 12.04, with php 5.3.10. Anybody have any ideas? Edited July 24, 2013 by christof.zellweger (see edit history) Link to comment Share on other sites More sharing options...
Jiten rash (away) Posted July 24, 2013 Share Posted July 24, 2013 clear all file clear database install once again..may i know ur hosting server Link to comment Share on other sites More sharing options...
christof.zellweger Posted July 24, 2013 Author Share Posted July 24, 2013 This is what I've already done with the same result: deleted all the tables in the database deleted the prestashop folder and unzipped it again then restarted the installation ==> same result We're hosting it on our own server, on Ubuntu 12.04. Link to comment Share on other sites More sharing options...
Jiten rash (away) Posted July 24, 2013 Share Posted July 24, 2013 uncheck install demo products and run install . Link to comment Share on other sites More sharing options...
vekia Posted July 24, 2013 Share Posted July 24, 2013 you checked apache logs, and what about php error logs? you've got it in a separate file or in the error.log ? Link to comment Share on other sites More sharing options...
christof.zellweger Posted July 25, 2013 Author Share Posted July 25, 2013 (edited) Re-checked the logs and found the following: [Thu Jul 25 09:46:42 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:46:42 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:46:42 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 0 to 8 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:46:43 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:46:43 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:46:50 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:46:50 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:46:51 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:46:51 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:47:01 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:47:02 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:47:02 2013] [debug] mod_headers.c(756): headers: ap_headers_output_filter() [Thu Jul 25 09:47:02 2013] [debug] mod_deflate.c(615): [client 203.217.28.248] Zlib: Compressed 29 to 29 : URL /prestashop/install/index.php, referer: <referer> [Thu Jul 25 09:47:05 2013] [notice] child pid 1982 exit signal Segmentation fault (11) *** glibc detected *** /usr/sbin/apache2: free(): invalid pointer: 0x00007fd0c39b90fb *** ======= Backtrace: ========= /lib/x86_64-linux-gnu/libc.so.6(+0x7eb96)[0x7fd0c7c5db96] /lib/x86_64-linux-gnu/libcrypto.so.1.0.0(CRYPTO_free+0x1d)[0x7fd0c35f83ed] /lib/x86_64-linux-gnu/libcrypto.so.1.0.0(sk_free+0x17)[0x7fd0c3680437] /lib/x86_64-linux-gnu/libcrypto.so.1.0.0(+0x62d49)[0x7fd0c35f9d49] /lib/x86_64-linux-gnu/libcrypto.so.1.0.0(BIO_free+0x79)[0x7fd0c3677169] /lib/x86_64-linux-gnu/libcrypto.so.1.0.0(BIO_free_all+0x24)[0x7fd0c3677af4] /lib/x86_64-linux-gnu/libssl.so.1.0.0(SSL_free+0x8b)[0x7fd0c39abc7b] /usr/lib/apache2/modules/libphp5.so(+0xf9c1c)[0x7fd0c4777c1c] /usr/lib/apache2/modules/libphp5.so(_php_stream_free+0xd2)[0x7fd0c4965aa2] /usr/lib/apache2/modules/libphp5.so(+0x262efc)[0x7fd0c48e0efc] /usr/lib/apache2/modules/libphp5.so(+0x1a856e)[0x7fd0c482656e] /usr/lib/apache2/modules/libphp5.so(+0x3989ad)[0x7fd0c4a169ad] /usr/lib/apache2/modules/libphp5.so(execute+0x1fb)[0x7fd0c49c751b] /usr/lib/apache2/modules/libphp5.so(zend_execute_scripts+0x130)[0x7fd0c49a2a80] /usr/lib/apache2/modules/libphp5.so(php_execute_script+0x1d3)[0x7fd0c494f0f3] /usr/lib/apache2/modules/libphp5.so(+0x3b3f8d)[0x7fd0c4a31f8d] /usr/sbin/apache2(ap_run_handler+0x48)[0x7fd0c8aba508] /usr/sbin/apache2(ap_invoke_handler+0xce)[0x7fd0c8aba97e] /usr/sbin/apache2(ap_process_request+0x1a0)[0x7fd0c8aca570] /usr/sbin/apache2(+0x4e398)[0x7fd0c8ac7398] I'm not sure this will help a lot. However, i've looked through the source code and I would expect there to be some output from the application, I've also tried this http://www.prestasho...1457-error-log/ to no avail. Interestingly, when I try to access the shop after the failed partial installation, it still comes up. But when I try to login to the admin interface, it fails with a 'parerserror' message. Any more ideas? Edited July 25, 2013 by christof.zellweger (see edit history) Link to comment Share on other sites More sharing options...
joelPresta Posted April 8, 2014 Share Posted April 8, 2014 Hi, I try to install v1.6.0.5 and I get the same error: Install modules An error occured during installation...You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here. The function updateModulesTranslations(Array $modules_list) in the file: ~/classes/Language.phpcontains the code: Language::downloadAndInstallLanguagePack() Problem is: my host does not allow for outbound http requests, thus the file cannot be downloaded with this result: PHP Notice: Undefined variable: gz in ~/classes/Language.php on line 958, referer: http://.../install/index.php?restart=true PHP Fatal error: Call to a member function extractList() on a non-object in ~/classes/Language.php on line 958, referer: Not sure if that's the problem as my iptables log does not show any blocked outbound connection... Anyone having a solution? Thanks, Joel Link to comment Share on other sites More sharing options...
myselfidem Posted April 9, 2014 Share Posted April 9, 2014 (edited) You can apply this Fix; inside: prestashop\classes\Language.php Fix $gz usage in updateModulesTranslations https://github.com/PrestaShop/PrestaShop/pull/1552/files Edited April 9, 2014 by myselfidem (see edit history) 2 Link to comment Share on other sites More sharing options...
joelPresta Posted April 11, 2014 Share Posted April 11, 2014 Merci bien! I will try the fix. Thanks for the support. Joel Link to comment Share on other sites More sharing options...
myselfidem Posted April 11, 2014 Share Posted April 11, 2014 Updated and FIXED on PrestaShop 1.6.0.6 ! Link to comment Share on other sites More sharing options...
joelPresta Posted April 15, 2014 Share Posted April 15, 2014 (edited) The fix worked fine! Thanks for adding it to the master branch. Joel. Edited April 15, 2014 by joelPresta (see edit history) Link to comment Share on other sites More sharing options...
damix1984 Posted August 14, 2014 Share Posted August 14, 2014 I have the same error on version 1.6.0.9 1 Link to comment Share on other sites More sharing options...
sancoLgates Posted January 7, 2015 Share Posted January 7, 2015 (edited) I have the same error on version 1.6.0.9 me too any advice ? i've increased memory limit and Upload_max_filesize in php.ini, but still got the error .... Edited January 7, 2015 by sancoLgates (see edit history) Link to comment Share on other sites More sharing options...
Thibaud Chauvière Posted January 7, 2015 Share Posted January 7, 2015 Hi everyone, This issue could be related to the Gamification Module issue we had. This is now fixed: https://github.com/PrestaShop/gamification/commit/6f5b9535e4d3d7e9b92fc7e87181726203fc0cc1 Changes will be available as soon as possible. Best regards, Link to comment Share on other sites More sharing options...
sancoLgates Posted January 7, 2015 Share Posted January 7, 2015 Hi everyone, This issue could be related to the Gamification Module issue we had. This is now fixed: https://github.com/PrestaShop/gamification/commit/6f5b9535e4d3d7e9b92fc7e87181726203fc0cc1 Changes will be available as soon as possible. Best regards, Great help, Thanks Thibaud Link to comment Share on other sites More sharing options...
soltanian Posted November 20, 2016 Share Posted November 20, 2016 Hi all, after all, I still have the same problem. When it reaches to 67% , it stop with error. I'm using version 1.6.0.9 any new suggestion? Link to comment Share on other sites More sharing options...
uv ben Posted November 28, 2016 Share Posted November 28, 2016 clear all file clear database install once again..may i know ur hosting server http://downloadgameandroidunik.com/ Got the same problem - Godaddy hosting. Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 2, 2016 Share Posted December 2, 2016 I've got the same issue. Then I decided to use Microsoft Edge, and it works like a charm ! Link to comment Share on other sites More sharing options...
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