How do I input tracking numbers to my orders?

[RogerT]

I want to add the tracking number to the orders, and have prestashop automatically email the customer with this information.

I can't be the only one needing this, it's strange I'm having a hard time figuring this out.

Any help is appreciated,
Thanks,
Roger

Edit: Whats the URL for Parcel Force if anyone knows it?

[Mikeey]

see
http://www.prestashop.com/forums/viewthread/26446/general_discussion/tracking_numbers_and_prestashop

[sm3004]

I have figured out a workaround for this. After you mark the item as shipped, you have the box in the backend that allows you to enter tracking numbers. This only appears if the item is marked as shipped.

My problem was that I entered the tracking number and the customer got the email, but the tracking number wasn't in the email, only a link to the tracking website... I think the email template is intended to auto fill in the tracking number when you select the followup URL but it doesn't work with Australia Post.

My solution was to include the tracking number and make it visible in the email.

Here;s how it is done:

1. Go to your admin folder --> tabs -->and look for: 'AdminOrders.php'

2. Find the line containing the following code (for me it is line 83):

 '{followup}' => str_replace('@', $order->shipping_number, $carrier->url),

3. Add a new line of code below that line:

 '{shipping_number}' => $order->shipping_number,

4. Save the AdminOrders.php file

5. Go to the mails folder and open in_transit.html

6. Add somewhere in the file:

Your tracking number is: {shipping_number}

7. Save the in_transit.html file!

Voila, your tracking numbers are now sent in the emails when you enter the tracking number in the backend!

Tested it and it is working 100%.