Rogerio Lima Posted July 22, 2013 Share Posted July 22, 2013 (edited) I have experiencing also a very strange situation in prestashop, I have in statistics about 40.000 of sales this month but if I sum every orders I only have 20.000€. If I receive a payment by Paypal, Cash on delivery or the portuguese "Multibanco" I don't know why but prestashop double the value of the order, in the orders history page everything is OK but when I access to a customer account and see the history of his orders, the have twice the value as the real. You can see what I'm talking about in the attached picture. Is someone can help me, please contact me by PM and give me a quote. All the best, Rogerio Edited July 22, 2013 by Rogerio Lima (see edit history) Link to comment Share on other sites More sharing options...
mimpro Posted July 22, 2013 Share Posted July 22, 2013 Sorry to hear that.. but i want to understand more what happened, yet seeing any thing attachment on your post. Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 22, 2013 Share Posted July 22, 2013 You can see what I'm talking about in the attached picture. Make sure that when you select the picture, you also click "Attach Picture" after that you can click "Add to Post" if you want. The picture was not successfully added. Link to comment Share on other sites More sharing options...
Rogerio Lima Posted July 22, 2013 Author Share Posted July 22, 2013 now I have image. kind regards Link to comment Share on other sites More sharing options...
Rogerio Lima Posted July 23, 2013 Author Share Posted July 23, 2013 Anyone can help me please? Link to comment Share on other sites More sharing options...
Rogerio Lima Posted July 23, 2013 Author Share Posted July 23, 2013 An useful information, this starts happening when I have upgraded from my old shop in prestashop 1.1.0.5, I believe that the problem is in the order states that have migrate from the old prestashop. Kind regards, Rogerio Lima Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 23, 2013 Share Posted July 23, 2013 Hi Rogerio, can you tell me a little more about your upgrade process. You were on PrestaShop 1.1.0.5? Link to comment Share on other sites More sharing options...
Rogerio Lima Posted July 23, 2013 Author Share Posted July 23, 2013 Hi there my friend, yes my store have been upgraded in some steps from the prestashop 1.1.0.5 but that job don't have been done by me. Can you help me my friend? Link to comment Share on other sites More sharing options...
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