sandishelverton Posted July 19, 2013 Share Posted July 19, 2013 (edited) Hi, I'm hoping someone might know what is causing this. When buyers complete the New Customer section when purchasing they are given a TECHNICAL error "unable to send login informations" etc etc (I have attached file showing full response.) I have also received "unable to save account" errors as well. Any help would be greatly appreciated ...Tks Sandi Edited July 19, 2013 by sandishelverton (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 the same error appears when the customer just want to create an account (withour order) ? what ps version? default theme? it is possible to test your website? what kind of error? Link to comment Share on other sites More sharing options...
Martin Uker K Posted July 19, 2013 Share Posted July 19, 2013 (edited) You can check or evaluate the response with your Firebug -> Network panel (Same on Google Chrome)! Also try checking your log in Prestashop. Martin Edited July 19, 2013 by Martin Uker K (see edit history) Link to comment Share on other sites More sharing options...
Recommended Posts