Alex Asher Posted July 18, 2013 Share Posted July 18, 2013 Hi, I have a prestashop store selling clothing and I carnt get any product images to display correctly, I have tried upload landscape and portrait both with the same problem the image is just in half and the other bit is white. On the products page: Any Help would be great, Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 is there any chance to check your website? it is online? if so, please share the url it will be much easier to debug it Link to comment Share on other sites More sharing options...
desktopweb Posted July 19, 2013 Share Posted July 19, 2013 Sorry to ask this question on so many request attempts, how do I remove the red banner with NEW on the product images ... http://shopper.hillcrestvet.co.za ... with thanks, Dalton Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 Sorry to ask this question on so many request attempts, how do I remove the red banner with NEW on the product images ... http://shopper.hillcrestvet.co.za ... with thanks, Dalton i moved one of your post to the separate thread. this topic isn't related to your case, please follow prestashop forum rules Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 its www.moderndayculture.com Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 okay now everything is clear you have to define correct width and height sizes of the pictured under the preferences > images tab 1 Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 (edited) oops Edited July 19, 2013 by Alex Asher (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 thanks again, but i checked it already Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 uhm well I tried it but its now like this http://moderndayculture.com/en/home/25-high-quality-casual-jeans.html Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 can you take a screenshot of the preferences > images ? Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 Images page Other Images Page: How it looks now: Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 now looks better, little by little have you regenerated images for this image type? (large_alysum) ? Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 now the problem is related to the css styles: http://moderndayculture.com/themes/alysum_2.0/css/square-images.css #pb-right-column #image-block { height: 310px; } (use correct height) + change the size of the thickbox_alysum image (under the preferences > images tab) Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 That did not work Link to comment Share on other sites More sharing options...
vekia Posted July 19, 2013 Share Posted July 19, 2013 i checked your website once again, i've got there old height value you changed it? have you regenerated the pictures for new image sizes (for thickbox_alysum) ? Link to comment Share on other sites More sharing options...
Alex Asher Posted July 19, 2013 Author Share Posted July 19, 2013 I had to manualy edit the css file the prestashop admin wasnt changing it but it worked thanks got to go change all the other thumbnails ect. Link to comment Share on other sites More sharing options...
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