weekscigar Posted July 18, 2013 Share Posted July 18, 2013 I'm using Prestashop 1.5.4.1 In the Back Office (admin) Orders section, when I open an order to manage it, I'm getting a blank error message (see attached image). Does anyone have any clue what that might be? Any way to find out? Thank you. 1 Link to comment Share on other sites More sharing options...
sm3004 Posted August 26, 2013 Share Posted August 26, 2013 (edited) I'm having the same issues, anyone know what the cause is? It only happens sometimes, its when i change the order status or enter a trackign number, only occurs on the orders page in the backend. Edited August 26, 2013 by sm3004 (see edit history) 1 Link to comment Share on other sites More sharing options...
vekia Posted August 26, 2013 Share Posted August 26, 2013 check browser console log, you will see some jquery parsing errors there, please share the full error code, it will be much easier to debug it. Link to comment Share on other sites More sharing options...
milehigh Posted September 3, 2013 Share Posted September 3, 2013 What modules do you guys have for payment? I get the blank Error popup clicking on my orders that used "Paypal Pro" but I don't get it on the original test order in the system using check payment. Link to comment Share on other sites More sharing options...
vekia Posted September 3, 2013 Share Posted September 3, 2013 if youv'e got blank page, follow steps defined in this topic: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/ then if you will see information about error (where and what doesnt work) please paste it here regards Link to comment Share on other sites More sharing options...
MX-Drew Posted May 13, 2014 Share Posted May 13, 2014 Hi, I have the same problem running Prestashop 1.5.4.1. Here is the console output. Attr.specified is deprecated. Its value is always true. XMLHttpRequest cannot load https://www.simplystoves.ltd.uk/modules/sagepay//sagepay-ajax.php. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.simplystoves.ltd.uk' is therefore not allowed access. index.php?controller=AdminOrders&id_order=2&vieworder&conf=4&token=096ba70579287fd5f9d538daddeca572:1 Failed to load resource: the server responded with a status of 404 (Not Found) http://www.simplystoves.ltd.uk/modules/authorizedotnet/logo.gif event.returnValue is deprecated. Please use the standard event.preventDefault() instead. I hope someone can shed some light as it was all working well when testing but now it is live I get this problem. Link to comment Share on other sites More sharing options...
vekia Posted May 13, 2014 Share Posted May 13, 2014 you're logged to back office with wrong protocol probably if you use ssl, connect to back office with secured protocol https Link to comment Share on other sites More sharing options...
MX-Drew Posted May 13, 2014 Share Posted May 13, 2014 Thanks for the fast response and even better the answer, so obvious when you know the answer. Link to comment Share on other sites More sharing options...
vekia Posted May 13, 2014 Share Posted May 13, 2014 so when you logged with correct protocol, everything started to work? Link to comment Share on other sites More sharing options...
MX-Drew Posted May 13, 2014 Share Posted May 13, 2014 Yes thanks, I did not realise (think) you had to use https. As I said once I thought about it, it is obvious. Link to comment Share on other sites More sharing options...
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