Jamjo Posted July 16, 2013 Share Posted July 16, 2013 Hello All, why is there sooo many abandoned carts on my shop ? is there something wrong with the shop ? I have had a customer call me saying that the site would not allow them to type their e-mail. please can someone join my site and check please http://www.fossilsgalore.com/shop kind regards Jamie Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2013 Share Posted July 16, 2013 let's clarify what is Abandoned cart. When someone add to cart product on your website, then leave it without placing order - this is abandoned cart. Sometimes crawlers like google bot adding products to cart, in this case you will have also "abandoned" cart - because bots cant place orders in the store. saying that the site would not allow them to type their e-mail where exactly? in register form? in authentication page? they can't login? please clarify it Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 16, 2013 Share Posted July 16, 2013 Hi Jamie, I was able to add a product to cart and go through the entire checkout process until PayPal. I registered and added my email. Are the abandoned carts by guests or logged in visitors? The carts don't necessarily have to be abandoned. All the carts will show, no matter if they clicked check out or not. Link to comment Share on other sites More sharing options...
Jamjo Posted July 16, 2013 Author Share Posted July 16, 2013 Hello Guys, Well some of the abandoned carts seem realistic but something is stopping them from completing the orders. I don't know anything else about the email problem. I think its during ordering. So I take it all is working on my site ? Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 16, 2013 Share Posted July 16, 2013 It seemed okay with me. I was able put an item in cart, click check out and register. Any more details about the issue would be great because it seems like things are working. Link to comment Share on other sites More sharing options...
Spidersiteme Posted July 16, 2013 Share Posted July 16, 2013 It looks good I checked it to but you should really look at this module, this would help you a lot. http://addons.prestashop.com/en/checkout-modules/3503-abandoned-cart-reminder.html Link to comment Share on other sites More sharing options...
Tanatus Posted November 29, 2014 Share Posted November 29, 2014 let's clarify what is Abandoned cart. When someone add to cart product on your website, then leave it without placing order - this is abandoned cart. Sometimes crawlers like google bot adding products to cart, in this case you will have also "abandoned" cart - because bots cant place orders in the store. where exactly? in register form? in authentication page? they can't login? please clarify it Hi, Are there any ways to hide or block cart/placing orders from search engine bots? Link to comment Share on other sites More sharing options...
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