[solved] Messed up site inserting google analytics code...

[Ser_J]

Hello to all!

 

I have some major problems with my ecommerce that I just can not solve!

 

1) If I add products to your cart, they, in fact, are not added.

 

2) If I open the page "My Account" or the page of "log in", what seems to me to have blank pages.

 

I just can not figure out where the problem is!

 

I hope someone can help me, since the assistance of the theme is not felt ...

 

 

 

Thank you all and see you soon!

[vekia]

1) turn on browser console (chrome: ctrl+shift+J) then add something to cart, if any error appear in the console - please paste it here

2) turn on error reporting in your store

[Ser_J]

Thanks for the reply!

 

First, i suggest you to modify your article that regarding the activation of the "error reporting". There's a small mistake in the name of the category where the file is located, like reported in the comments by a visitor ...

 

However... i have activated this function (and thank you for letting me know) and the error that appear in the "my-account" page, "log-in" page and also in the "contact form" page, is this:

 

Warning: Cannot modify header information - headers already sent by (output started at /home/jodcoryq/store/index.php:12) in /home/jodcoryq/store/classes/Tools.php on line 108

 

Another error appear in the Home Page, and is this:

 

Warning: Cannot modify header information - headers already sent by (output started at /home/jodcoryq/store/index.php:12) in /home/jodcoryq/store/classes/controller/FrontController.php on line749

 

I'm not practical in the php coding, therefore i'm not understand what these errors mean exactly!

 

Thanks for the help and for the reply!

 

 

 

P.S. = Sorry for the incorrect english... i'm italian and i like to write by my knowledge for learn better

[Ser_J]

i forgot...

 

When i add to cart a product, appear me a page of browser that report this error:

 

 

 

Impossible to add the product to the cart.

 

textStatus: 'parsererror'

 

errorThrown: 'SyntaxError: Unexpected token <'

responseText:

<script>

(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){

(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),

m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)

})(window,document,'script','//www.google-analytics.com/analytics.js','ga');

 

ga('create', 'UA-36488496-4', 'elettrarredo.net');

ga('send', 'pageview');

 

</script>

 

{

"products": [

{

"id": 1,

"link": "http://store.elettrarredo.net/lampade-da-scrivania-tradizionali/1-lampada-da-scrivania-architetto.html#/colore-argento",

"quantity": 1,

"priceByLine": "14,00 €",

"name": "Lampada da S...",

"price": "14,00 €",

"price_float": "11.57",

"idCombination": 21,

"idAddressDelivery": 0,

"is_gift" : 0,

"hasAttributes": true,

"attributes": "Argento",

"hasCustomizedDatas": false,

"customizedDatas":[

]

}],

"discounts": [

],

"shippingCost": "8,50 €",

"shippingCostFloat": "8.5",

"wrappingCost": "0,00 €",

"nbTotalProducts": "1",

"total": "22,50 €",

"productTotal": "14,00 €",

"hasError" : false

 

Here, the code has been truncate because it's so long...

 

My store it's in a seriously bad state...

[vekia]

ops! my bad, that's right

i will change it as soon as possible, thanks for your attention.

 

error code that you mentioned:

Warning: Cannot modify header information - headers already sent by (output started at /home/jodcoryq/store/index.php:12) in /home/jodcoryq/store/classes/Tools.php on line 108

is only warning, warnings dont "crash" the webiste, so the problem is somewhere else.

 

it looks like the problem is related to the google analytics module / code

can you for test purposes disable this addon / remove the ganalytics code?

[Ser_J]

Yahooooooo

 

The problem it's solved before i have cancelled the analytics code!! I'm very happy!

 

Where i past the analytics code, for don't have any problems ??

 

 

Thanks Thanks Thanks

 

 

:) :)

[vekia]

the most important question: where you pasted the code?

[Ser_J]

In the "index.php" file of site that is located in the path "/".

 

I have pasted the code before of the "<?php" tag

 

I have just tried to paste the code between an "<html></html>" tags, but the problem is the same.

 

The curious thing it's that i have pasted the code some days ago, and all worked fine... only in the latest days the problem is occurred...

[Ser_J]

Anyone can help me ????

[El Patron]

why not just use the ganaltyics module?

[Ser_J]

Hi @El Patron! What you mean? Is there a specific module for Google Analytics in Prestashop?

[El Patron]

yes, back office-->modules-->(in search box type in analytics)

 

you should then see

http://screencast.com/t/HFYtc1WM

 

click that, install it...then configure it with your analytics ID

[Ser_J]

Oooooooh.. Thank You so much! I knew nothing of this module....it works perfectly!

 

Can you rename this topic with [solved] ???

 

Thanks at all!

[El Patron]

Oooooooh.. Thank You so much! I knew nothing of this module....it works perfectly!

 

Can you rename this topic with [solved] ???

 

Thanks at all!

 

yes, I will mark as solved. btw: if at all possible and before doing so, do NOT change ps files manually...this will/did cause you lost time...and can mess you up when you want to upgrade to latest cool ps features which are in the works.

 

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