[SOLVED] Can't install Prestashop

[Shaun]

Wow, feeling pretty miserable how stupid I must be...

I'm trying to upload and install Prestashop with two different webhosts, "JustHost" and "LunarPages" and can't get it to work on either one (must be a user error..).
I'm using "GoFTP" as my FTP client and successfully connect and select destination directory as "public_html".

It seems like i have successfully uploaded the files to public_html/prestashop/prestashop but when i try to install by typing "http://www.theguiltshop.com/prestashop/prestashop/install", i get an error that reads "The requested URL /prestashop/prestashop/install was not found on this server".

So, I went back to the Wiki on how to install Prestashop and figured i would have to adjust permissions to get it to work. I looked again at the instructions "While you have your FTP connected to your Web hosting server, make sure the following PrestaShop folders have ‘write’ permissions (also known as “CHMOD 777” – explanation of file permissions here) but do not apply these permissions recursively (to their subfolders): /config, /upload, /download, /tools/smarty/compile. Then make sure the following folders have ‘write’ permissions and apply these permissions recursively (to their subfolders): /img, /mails, /modules, /themes/prestashop/lang, /translations".........

That is where i get confused, is there specific text (code) i need to adjust on the above mentioned folders? I opened one folder and there is a whole page of code and don't know where to look or what to do? Help!!!

p.s I have enabled PHP 5 (LunarPages)

Thanks,
Shaun

[MikeChoy]

In your FTP command console can you confirm that you have loaded into the "public html" directory ?

Don't see why it should not startup installation program.


For CHMOD777 , in your FTP command console, right click on the specific folder, follow by left click on "file attributes" -> change numberic value to 777. Pls follow the instruction in WIKI on whether to do recursive or not for folder / files.

Note you need to at least get the installation program running first !! which will guide you thru the installation.

[Shaun]

Hi Mike,

I confimed the destination directory is "public_html" and attached a screen shot of the FTP client to show this. The screenshot also show that i have the config file highlighted, i right clicked and the left clicked but nothing happened.
What FTP client are you using?

I'm starting to suspect that this may be where the issue lies, i need to change permissions...

Thanks,
Shaun

[MikeChoy]

When using goftp, have you change "settings"

Files such as HTML, ASP, PHP, CGI and PL documents should be uploaded in ASCII mode. A general rule for knowing how a file should be uploaded is anything that you can view with a text editing program should be transferred in ASCII mode. Binary files, such as gif or jpeg images, zip files, and executables should be transferred in BINARY mode.

The CHMOD thing can come later after u resolve your directory problem!

I'm using filezilla

[Shaun]

I decided to change to FileZilla and it worked a treat compared to GoFTP. I was able to upload all files successfully and change permissions as directed in the wiki.
When i typed in http://www.theguiltshop.com/install to try initiate the install wizard, i instead received a landing page for LunarPages (a welcome message from the hosting company). I've contacted support for advice on this and will keep you posted unless you know what might have lead to be getting this page instead of the install wizard?

[MikeChoy]

When your website shows the landing page....it is executing the index.html file (default setting from your service provider).
:)

[Shaun]

[solved]
Hi Mike,

Thanks for all your help with this....