audiotek10 Posted July 16, 2013 Share Posted July 16, 2013 I recently upgraded from an early version of 1.4 to 1.5.4.1 In the back office I cannot access Modules > Modules or Modules > Payment. The other items on the menu work ok, so it is possible to change the positions etc. It just shows the Prestashop server error screen. It was working fine before the upgrade. Any help gratefully received. Thanks, Dave Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2013 Share Posted July 16, 2013 please turn on error reporting in your prestashop store then refresh modules tab in your back office if any error appear - please paste it here i suppose that some of the modules arent compatibile Link to comment Share on other sites More sharing options...
audiotek10 Posted July 16, 2013 Author Share Posted July 16, 2013 (edited) The error message is below. To see the link text, you will need to mouse over and see what it says at the bottom of your screen, I can't get rid of the link tags - sorry The website encountered an error while retrieving http://www.trafficle...df06cb998c52fc4. It may be down for maintenance or configured incorrectly. Error code: 500 Edited July 16, 2013 by audiotek10 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2013 Share Posted July 16, 2013 but this is not php error communicate just information from your browser, have you turned the error reporting on? Link to comment Share on other sites More sharing options...
audiotek10 Posted July 16, 2013 Author Share Posted July 16, 2013 I know, its strange. I have gone into the defines.inc.php and made sure the error reporting is turned on. Is there anything I can check elsewhere? Link to comment Share on other sites More sharing options...
vekia Posted July 16, 2013 Share Posted July 16, 2013 if you have got an access to the php error log - you should check this file Link to comment Share on other sites More sharing options...
audiotek10 Posted July 22, 2013 Author Share Posted July 22, 2013 (edited) Unfotunately the PHP error log doesn't show much, apart from lots of these: [Mon Jul 22 16:46:09 2013] [error] [client 109.144.197.78] File does not exist: /home/trafficl/public_html/c, referer: http://www.trafficlear.co.uk/en/index.php?controller=category?id_category=44&isolang=en&session_locale=en&f28d1b28278eb54b233409821303ae6e=r7%2FfHkgwdbY%3DM4Qk5WFvnIg%3D4vHAmZJ2c0s%3DI5NemljRSTY%3DCIpBwLRh5i0%3DM9tZWwHL6dQ%3DTY8eLW%2BwyCs%3DWZ1umKtw%2F6Y%3Do2t0YZ1%2B4uc%3DaXl2H8JGFzU%3DE9YPBdJW8EU%3DPy%2FJ0MTnDmg%3DMIAS%2FiUOmFE%3DAtPZjq7J6Zw%3D4u0zMQRXD5c%3DRSnPoYlWTkQ%3D%2FdJQyJSRubA%3DeuBVmrCzN04%3DRy6KmY2iKmA%3DVzEbmKpep28%3D&44c621219e3f66a7d4725c437c8fb0f8=r7%2FfHkgwdbY%3DhfNJ2riJyt0%3DL0OYD%2BdvGLQ%3DbJTU%2B17IRnU%3DCIpBwLRh5i0%3DToOeTnwvs6E%3Dy%2FXkKiXYimY%3Dh%2FwF8z4OWys%3D8BPRTuY8Cw8%3Djd3BfILBsUo%3D8gQciomHdmE%3DqNmHYNvzuro%3DLiz3DhhgcrU%3DEa6PkFhWWOU%3DIrg3n8UBi60%3DA737A%2BJ26fs%3DC96w4h%2BUvmc%3D7hqt3i%2BgNW4%3DmrmARhKNF5Y%3DIoWoLSEwRCI%3DYhzcz1Y0LHs%3DEKdAjnWO7YE%3DK%2BD7e2Jg3%2BY%3D3n8Gj3dB%2FxA%3DccALBM3Yoe0%3D50%2BqHF080kU%3DXymkekYRf0A%3DBPzfETTVx2E%3DF7H2d7Xl7zQ%3D0IYXnohBeSk%3DUjJXvV5jsuM%3DI382tBR77oo%3DiXGzMkw7qU0%3DrB6%2FoUmJlOE%3DI382tBR77oo%3D%2Fq6JxOxsw5U%3DwjPWFJjbPoI%3DS0CrB1eooIM%3DuwmdCYG36so%3DRB%2BWOvwRbXQ%3DO%2Ben9OnxvPU%3Dz5EoFrlPcVE%3DQGzy9%2B2qE8w%3DVyCqG7yRmHE%3DmesYdURV%2BHs%3DAipKxSyN1qk%3Dr3VEtIM5Bx4%3DKteS3%2FJ%2BjCM%3D0h6BZYc3VGU%3DleXpn%2BZe%2Fmo%3DuIkw8jaskHU%3Dm0mhazQqgtU%3DH2sWpZxML0I%3D%2B1XWOv%2BF7H8%3DsRHUhy6V1Ig%3DJ2pDlPgGPVo%3DSeOOsPth0yU%3DCZuEYeuUn4Y%3DXALMKums%2Feo%3DRgRZDlgnRyY%3DyMo3S1kPgq4%3DCZuEYeuUn4Y%3DXALMKums%2Feo%3Dv6Zt4AUe1ak%3DwKi5X3UcCN4%3DCZuEYeuUn4Y%3DXALMKums%2Feo%3DqpVhxojGONw%3DECPmRAiMwmA%3DMxQJsSmWNLc%3D2o0SezKVMdA%3DMTVdz7cxuy0%3D2IOGyTRuurQ%3DfbtDeNwRvNY%3DCxzAZVZzRPA%3DgKX0O7zuYJk%3Ds%2FPxRVicKXg%3DW%2BzArFso9Fg%3Dj%2F1u9FDXTjs%3DU3uC4aLnuQY%3D1zakK9lY0T0%3D15wV49faRjc%3Du14kBW%2FWrck%3D2PHFAQQnKKc%3DUu%2Fa4Igcxpg%3DNCUYxHkDNuw%3DL3hXFt6LJ2A%3Ddr9g1c6Ksbg%3DcNyRvwX8aiU%3D000709&ffdbd13d96d903c026c4876e97eb63a4=r7%2FfHkgwdbY%3DhfNJ2riJyt0%3DX84R2JEYOts%3DF4xxxuQT5z8%3DCIpBwLRh5i0%3DavE5%2FBrobRA%3D%2BFEhn5hzjpw%3DdyruXyGQPv0%3DH4cA1D3N53k%3DFnEDuLS6Ul0%3DBQeRmcWXCLE%3DRTzvN4iPmN0%3DAiJRskOZ4C4%3D6T4HY2Q7WR4%3Du2do97U%2BnsE%3DgXf1qgQxzsU%3DU3uC4aLnuQY%3D87QjRV0fidk%3DBLR78iSSm9E%3DkNGEmC8ZXD8%3D000158&__utma=220882781.694096405.1295881500.1374240896.1374501401.258&__utmb=220882781.39.10.1374501401&__utmc=220882781&__utmz=220882781.1374075520.255.41.utmcsr%3Dtrafficlear.co.uk%7Cutmccn%3D%28referral%29%7Cutmcmd%3Dreferral%7Cutmcct%3D%2Fadmintc%2Findex.php Edited July 22, 2013 by audiotek10 (see edit history) Link to comment Share on other sites More sharing options...
rajansinha02 Posted November 14, 2013 Share Posted November 14, 2013 Hi Module menu and payment in backoffice not opening and redirects to admin login page when you click on it It was working fine but after trying to install a module it is redirecting to admin login page. Can any body help me. Thanks Link to comment Share on other sites More sharing options...
vekia Posted November 15, 2013 Share Posted November 15, 2013 Hi Module menu and payment in backoffice not opening and redirects to admin login page when you click on it It was working fine but after trying to install a module it is redirecting to admin login page. Can any body help me. Thanks problems like this one is usually related to cache, have you tried to clear your browser cache TOTALLY ? Link to comment Share on other sites More sharing options...
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