thezey Posted July 16, 2013 Share Posted July 16, 2013 Hello, I created a new carrier with more than 10 weight ranges. When I go to set weight fees by carrier, I put all the different fees and save. However, when I go back to check on the fees again, only 2 fees are saved, the remaining weight range fees go back to $0. Any idea how to solve this issue? Thanks Link to comment Share on other sites More sharing options...
thezey Posted July 16, 2013 Author Share Posted July 16, 2013 Does anybody have a solution because it's kind of incovenient? Link to comment Share on other sites More sharing options...
tdr170 Posted July 16, 2013 Share Posted July 16, 2013 Are you using a module or setting up the carriers manually. Can you post a screeshot of your weight ranges. Link to comment Share on other sites More sharing options...
thezey Posted July 16, 2013 Author Share Posted July 16, 2013 Other than delivery date, I'm nnot aware of any other modules that are turned on as I set the carrier manually. Here is a screenshot.WebPage2.pdfWebPage2.pdf WebPage2.pdf Link to comment Share on other sites More sharing options...
tdr170 Posted July 16, 2013 Share Posted July 16, 2013 First why did you post the same PDF three times,lol second try to just post jpeg images as the PDF;s had to be downloaded then viewed with Adobe. The first issue is the weight ranges you are using are incorrect, you should not have gaps in the ranges while I do not feel this is the issue it is something else to be corrected. Ranges should be set 0 -.04, .04 - .1, .1 -.2, and so on prestashop uses include/exclude for the ranges so the range is 0 is included up to but excluding .04, .04 is included up to but excluding .1 and so on. With the way you have it now 0 -.039, .040 - .099, .1 - .199 has gaps in the ranges .39 to .40 is considered a gap. Why not use the USPS carrier already provided and just set the weight of the products and get the shipping from USPS. Link to comment Share on other sites More sharing options...
thezey Posted July 18, 2013 Author Share Posted July 18, 2013 Thanks a lot, tar170. My computer is very slow and it reloaded the page a couple of times. That's why, it shows the same attachments three times. As for the pdf files, macs create them automatically as a share option. But i'll keep your advice in mind for jpg files. Going back to the topic, it works now as I edited the weight ranges to reflect include/exclude ranges. I also don't use usps module as we have multiple location warehouses in two continents, so shipping fees are different regarding where products are shipped from. Problem solved. Thanks again! Link to comment Share on other sites More sharing options...
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