projects Posted July 13, 2013 Share Posted July 13, 2013 (edited) Whenever a user is logged in, goes to my personal information under My Account and tried to change something, an error is returned "password is incorrect". Happens even if the password is right or field not filled in. Any ideas? Edited July 13, 2013 by projects (see edit history) Link to comment Share on other sites More sharing options...
angelyssa Posted January 10, 2017 Share Posted January 10, 2017 Did you ever figure this out? I am now having this same issue... For example, when a customer logs into his account and goes to "My personal information" and attemtps to UPTATE his password, the error always is "Your password is incorrect." This is really bad, esepcially if customers are trying to Recover their password, and they are sent confirmation link .. when they click that, then PS issues a new password... but this should be changed (for security reasons). So we ask cutomers to log into their account to update to something only they know. Why can't a customer update his password in their profile? Link to comment Share on other sites More sharing options...
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