Can't send customer service messages

[djaenicke]

Hi,

Everytime I try and send a reply to a customer service message I get this:

 

 

Warning: preg_match() expects parameter 2 to be string, array given in /home/joovuuco/public_html/store/classes/Validate.php on line 177

 

Warning: Cannot modify header information - headers already sent by (output started at /home/joovuuco/public_html/store/classes/Validate.php:177) in /home/joovuuco/public_html/store/classes/Tools.php on line 141

 

When I go back to customer service it says that the message has sent however it has not (I've tested extensively). I have tried deleting and reuploading a new validate.php and tools.php but to no avail.

 

This is what is written at 177 on validate.php (the bit in red is line 177)

 

 

/**

* Check for sender name validity

*

* @param string $mail_name Sender name to validate

* @return boolean Validity is ok or not

*/

public static function isMailName($mail_name)

{

return preg_match(Tools::cleanNonUnicodeSupport('/^[^<>;=#{}]*$/u'), $mail_name);

}

 

And from tools.php (line 141 in red)

 

 

* Redirect user to another admin page

*

* @param string $url Desired URL

*/

public static function redirectAdmin($url)

{

header('Location: '.$url);

exit;

}

 

 

Any help?

 

thank you!

[joseantgv]

Check this:

 

https://github.com/PrestaShop/PrestaShop/pull/588/files

[djaenicke]

Hi Joseantgv,

Do I just copy everything:

 

$contact = new Contact((int)$ct->id_contact); + $contact = new Contact((int)$ct->id_contact, (int)$ct->id_lang);

 

and put it into: AdminCustomerThreadsController.php?

[joseantgv]

Yes, you have to replace only the affected line.

 

It's based on last PS version, so find the original line in your file.

[requ]

Thank You!