Is that possible to Set Shipping Number Through Backend?

[Vilas]

Hello Friends,

 

I like to know as we set all courier companies details like name, tracking url, expected date of delivery. Then is that possible to set tracking number through backend only?

 

So that whenever we select courier & enter tracking number then customer will get same email at his inbox.

 

Is that possible?

 

Thanks

[tomerg3]

If you set a tracking URL for the carrier, and set the order status to "Shipped", you will see a new place in the order page to enter a tracking # (which will trigger an email to the customer).

[Vilas]

But does it will send tracking number email to customer with link on which it should be tracked?

 

Thanks

[Vilas]

Tried your solution. But both emails are going separately. Tracking link will be sent to customer but that not contains tracking number which we set. email of courier company site will be sent which we set in carrier option. That @ option which should work that is not working.

 

I am using 1.5.4.1 version.

 

Thanks

[tomerg3]

If you add a tracking URL to a carrier, it will only affect future orders that will be placed with it.

 

As for the dual email, you can edit the "Shipped" order status, and set it not to send the customer an email.

[Vilas]

Thats fine. But how the tracking number will be sent to customer? I have tried to set shipping number after changing status from preparation to shipped.

 

But it not send any kind of email to customer about that docket.

 

Thanks

[tomerg3]

It usually sends it automatically.

Do other emails send correctly from your site?

Try creating a new carrier with the tracking URL, and see if it works (place a new order using the new carrier)

[Vilas]

Yes it sends other emails correctly. But not sending email whenever we update tracking number.

 

That is the issue.