< Solved >Check out leads to 404 Error page

[dorje]

Hi all

I have a store http://www.gurkha-kukri.com built in PrestaShop™ 1.4.7.3. I can checkout orders easily when i don't use freindly url but when i turn on the friendly url then everything works except these things checkout process, my account and view cart also. They all show the same 404 pages

After adding products and checking out through the cart , it redirects to http://www.gurkha-ku...om/order?step=1 and shows page not available.

Please help on this

Edited July 23, 2013 by dorje (see edit history)

[Alex Simonchik BelVG]

Hi,

 

please check Backoffice->Preferences->SEO & URLs->Page(order)

I mean something like that: http://clip2net.com/clip/m226647/1373525163-clip-34kb.png

Maybe you have other alias (Friendly URL) for you language

 

Regards

[dorje]

Hi Alexander

I think my seo n url section is normal . what you think

[Alex Simonchik BelVG]

Can you provide screen with alias for order.php for you language? For example: http://clip2net.com/...4-clip-37kb.png

Edited July 11, 2013 by Alexander Simonchik (see edit history)

[dorje]

Here it is

[vekia]

something weird, when i try to access to order page via non-friendly url everything works well:

http://www.gurkha-kukri.com/order.php

[dorje]

@vekia

ya that's correct . I can access checkout and my account pages easily when the friendly url is off but when turn it on the particular pages stops working.

Dont know what's happening over there.

[Alex Simonchik BelVG]

_{Did you try to regenerte .htaccess file?}

[vekia]

that's right, but usually, when you've got friendly urls ON, then if you trying to access to the cart via non-friendly url you should be redirected to the friendly-url cart page. i suppose that the problem is with htaccess file

[dorje]

Ya i regenerated it many times before and i also regenerated the .htaccess just now but still the same. Cant access.

[ssekazinga]

Hi there?

Did you get a solution to this checkout error?

-------------

If not please Disable apache multiviews under SEO & URLs. check yes and it will work.

 

Julius Noble

Hellouganda.com

[vekia]

not always, sometimes it crashes the website + backoffice (500 internal server)

then you have to change this param in database ps_configuration field coz you will not be able to log in to BO.

 

everything depends on hostgin configuraiton.

[dorje]

Hi guys its solved

the problem is created due to hosting guys

"Some hosting companies will default to php4 unless the above line is in the htaccess file, and when Prestashop generates the htaccess file, it doesn't add the line.

Try adding the following at the top of your htaccess file

AddType application/x-httpd-php5 .php"

http://www.prestashop.com/forums/topic/49038-htaccess-generator-my-site-its-blank/

thanks tomreg and all other guys who participated to solve this

[vekia]

thanks for url dorje, im convinced that it will be really helpfull for other merchants

this fix is awesome

[prestaslo]

Hi, 

 

I have the same problem. I try all as you said, but nothing work... 

 

Best regards 

[prestaslo]

Hi, 

 

I have the same problem. I try all as you said, but nothing work... 

 

Best regards 

 

I solve it, it was one module which make this problem...

[Razu]

Dorje , thanks a lot..yu are great