Yo Mirpuri Posted July 8, 2013 Share Posted July 8, 2013 Hi All, It has been 3 months since I launched my website. Now, while making some changes , I really dont know whats gone wrong, my customers are unable to reach the checkout stage. It just displays a blank page after the customer selects desired shipping methods and tries to move on to the payment page after adding items to his/her shopping cart. I have tried both One page check out and the standard 5 page check out, but in vain. Someone please help, its very embarrasing and i'm losing my business too! I would be really greatful if someone tells me whats gone wrong and what I have to do set right things. Thanks a lot in advance! Here's my site address: www.sureseller.in Link to comment Share on other sites More sharing options...
JorgeRocha Posted July 8, 2013 Share Posted July 8, 2013 (edited) Did you have install a payment module? or unistall any payment module? What changes did you make? Edited July 8, 2013 by JorgeRocha (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted July 8, 2013 Share Posted July 8, 2013 maybe start here to see if you can get more information on the problem http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
Yo Mirpuri Posted July 10, 2013 Author Share Posted July 10, 2013 I had been making several changes to my site like adding Display sliders, carousels etc. So I'm not exactly not sure what's causing the problem. I turned on error reporting, and saw that the module Block Advertising Multiple was creating problems, so have disabled it temporarily. Now this is the only error message I get when i try to check out: Fatal error: Class 'PagSeguroCurrencies' not found in /home/content/71/10941971/html/presta/modules/pagseguro/pagseguro.php on line 485 I am not able to figure out what this means.. Thanks Link to comment Share on other sites More sharing options...
vekia Posted July 10, 2013 Share Posted July 10, 2013 the issue above is strictly related to the pageseguro module. it says that pagSegureCurrencies class doesn't exist. It's necessary for this module, so finally module doesnt work well. how you installed this addod? via BO ? or maybe you uploaded files via FTP? Link to comment Share on other sites More sharing options...
Yo Mirpuri Posted July 10, 2013 Author Share Posted July 10, 2013 Thanks for your reply, vekia. This was an unwanted module and we have disabled it. Solved most of the problems, thanks a million to you people. The only problem we have now is that the Top Horizontal menu and the Search bar are both loading a bit sideways to the Header Logo. Please see http://www.sureseller.in I suppose the default theme is not very compatible to the version 1.5.4.1, because we were using v 1.5.3.1 earlier and have just upgraded. Could someone help as to how we bring these two horizontally to the centre of the page. Thanks in advance for your help. Link to comment Share on other sites More sharing options...
vekia Posted July 10, 2013 Share Posted July 10, 2013 check this thread: http://www.prestashop.com/forums/topic/242732-1541-default-theme-menu-moved-to-right-how-to-fix/ i think that the answer and fix is there (exactly the same issue) if so - just let me know Link to comment Share on other sites More sharing options...
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