Scnd Posted July 5, 2013 Share Posted July 5, 2013 I need to diagnose a bug that caused me big troubles. A customer purchased the item with ID 542 and reference xxxxxxxxxxxxxxxx10, but the order in the backoffice displays ID, picture and data of product with ID 318. Only the reference number belongs to the idem that the customer wanted. So I shipped item 318 erroneously. I checked the two products, and both seem to be OK: ID 318, reference xxxxxxxxxxxxxxxx01 ID 542, reference xxxxxxxxxxxxxxxx10 The confirmation that this is a bug and not a human error is given by the fact that if I click on the product picture from the order page I get to the product with a different reference than what showed in the order. Is this a known bug? How can I prevent it from happening again? Link to comment Share on other sites More sharing options...
Scnd Posted July 6, 2013 Author Share Posted July 6, 2013 1.5.3.1, sorry. Link to comment Share on other sites More sharing options...
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