markli Posted July 5, 2013 Share Posted July 5, 2013 (edited) My eshop load very very slow, looks like Infinite loop, If i don't give up ,it will open about 5-10 minutes later, My test version are in the same server, But open it very fast, I have copy the test version's files and database to the office version. I don't know where is the bug, Can anyone advise me how to sovle this problem. Edited July 5, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 Hi. How many products do you have? Is it a clear or updated version? Was it working before something in particular? Prestashop version? Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 (edited) Hi Nemo, Thank you for your reply, Only 48 products,but multistore, 3 stores I haven't updated ,version isPrestaShop™ 1.5.4.0 It works fine after i copy the database and files from test version but about 1-2 hours later ,it can't open , i haven't do any operate and I can open the backoffice, sometimes can't open. Edited July 5, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 Could be a caching issue. So the site stops running after a few hours? Are you on a dedicated server? Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 I use a Standalone server,i don't understand why our test version can open fast, the same databases and files. Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 I see. Is it working if you copy over files OR database only? It seems to be caching related at this point. How many visits per hour? Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 (edited) if i use the old database and new files, it works fine, but i am not sure it will slow again sometimes later. This is a new site ,not too many visits. But can't open the backoffice now, very slow Edited July 5, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 so it's a caching problem. Make it work, then login to the back office and go to advanced parameters->performance. Post a screen of the whole page here Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 (edited) please open the image There are 3 warnings. Hide warning To use Memcached, you must install the Memcache PECL extension on your server. http://www.php.net/m...nstallation.php To use APC, you must install the APC PECL extension on your server. http://php.net/manua...nstallation.php To use Xcache, you must install the Xcache extension on your server. http://xcache.lighttpd.net Edited July 8, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 In ciphering, try using blowfish, then go to cache/smarty/compile end empty the folder keeping only index.php Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 (edited) i have use blowfish,but still can't work Edited July 5, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted July 5, 2013 Share Posted July 5, 2013 Try disabling cache, for smarty and disable recompilation Link to comment Share on other sites More sharing options...
markli Posted July 5, 2013 Author Share Posted July 5, 2013 (edited) When i disable the paypay,it load fast,when enable paypal ,it can't open again,there must be some problem on paypal plugin. Edited July 8, 2013 by markli (see edit history) Link to comment Share on other sites More sharing options...
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