ssemp00 Posted August 21, 2009 Share Posted August 21, 2009 Hi I've made a store (www.aloe-natura.net) on an webserver, and, from few days I've moved it to another webserver. After this move, I lost the store theme and I can not go into shop administration section, because it does not recognise my user or password.What can I do in this situation?Thank you. Link to comment Share on other sites More sharing options...
Patric Posted August 21, 2009 Share Posted August 21, 2009 Check your PS_BASE_URI, look at this :http://www.prestashop.com/forums/viewreply/114351/ Link to comment Share on other sites More sharing options...
ssemp00 Posted August 28, 2009 Author Share Posted August 28, 2009 Hy. It is not working ... The problem is that I can not evean access the backoffice of my store. I'd save the database and reinstall Prestashop. What should I do?Thank you. Link to comment Share on other sites More sharing options...
Patric Posted August 28, 2009 Share Posted August 28, 2009 You don't have to go into the BO to do this, you only have to edit the file via your FTP client. Link to comment Share on other sites More sharing options...
Weasel Posted September 1, 2009 Share Posted September 1, 2009 Similar issue here!Server upgrade, complete site copied to new server by hosting technician.FO accessible and seems to work.BO not accessible:- on first try to log in asks to remove install and rename admin- renamed admin now page not available!Need help urgently!Thanks Link to comment Share on other sites More sharing options...
MikeChoy Posted September 1, 2009 Share Posted September 1, 2009 If you have just moved your files to a new server, all you need to do is to edit your settings.inc.php " under PS_BASE_URI to reflect the changes as mentioned by Patric .You should not receive the message "on first try to log in asks to remove install and rename admin" unless you did a new installation. Link to comment Share on other sites More sharing options...
Weasel Posted September 1, 2009 Share Posted September 1, 2009 The move only change is the physical server (hardware) and the IP address. The file structure and everything else is the same.There is nothing to change in the config file.The mechanism that prevents you from using the store without removing the install folder and renaming the admin folder is confused.There is no install folder since it was a move and when I rename the admin from adminxx to adminyy it gives me the 'page not available' error in the FO.I have moved sites between servers like this for years, normally once a year when we get newer hardware. This has never been an issue with any site (wp, mambo, forums, etc...) Link to comment Share on other sites More sharing options...
MikeChoy Posted September 1, 2009 Share Posted September 1, 2009 IMO if nothing changed, there is no need to rename e admin name. Have you tried deleting yr browser cache and reload page? Link to comment Share on other sites More sharing options...
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