David Hib Posted July 1, 2013 Share Posted July 1, 2013 Hi, I have a problem where to total in the back end is showing lower that the product total and what the customer paid in paypal. It all looks fine from the front end but just shows a warning in the back end. I'm using PrestaShop™ 1.4.9.0 Payment mode: PayPal (paypal) Products £336.00 Shipping £0.00 Total £330.00 (Paid: £336.00) I would be interested if anyone could explain. Cheers, David Link to comment Share on other sites More sharing options...
vekia Posted July 1, 2013 Share Posted July 1, 2013 is there, for example in the "Products £336.0" value any shipping cost included ? Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 1, 2013 Share Posted July 1, 2013 I was thinking the same thing, there could be another shipping/handling charge that is not being calculated. Link to comment Share on other sites More sharing options...
David Hib Posted July 1, 2013 Author Share Posted July 1, 2013 Hi All, thanks for the reply. I looked client site and the cost of the product is 0.28 and they have ordered 1000 items Total products (tax excl.):£280.00 Total (tax excl.):£280.00 Total tax:£56.00 (UK tax rate is 20%) Total (tax incl.):£336.00 However I do have shipping set to cost £6 for orders under £200 but this order is over and is set to free shipping. Any Ideas? Cheers, David Link to comment Share on other sites More sharing options...
David Hib Posted July 2, 2013 Author Share Posted July 2, 2013 This only happens with PayPal Payments I have looked through other order and the difference is variable but the paid amount is always correct. Link to comment Share on other sites More sharing options...
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