Sagie Posted July 1, 2013 Share Posted July 1, 2013 (edited) Hi, I'm configuring my new shop from scratch now. I deleted all the default categories and products that came with the theme. However, there're 2 last products that from some reason I can't delete, it gives me each time error 1 message. Does anybody have any idea how to resolve it? Thanks. Edited July 1, 2013 by Sagie (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted July 1, 2013 Share Posted July 1, 2013 maybe try to remove them right from database? (ps_product table) Link to comment Share on other sites More sharing options...
Sagie Posted July 1, 2013 Author Share Posted July 1, 2013 I'd be grateful if you elaborate this a little more... I'm not too familiar with this stuff. I looked in public_html and didn't find anything like this. Link to comment Share on other sites More sharing options...
Sagie Posted July 1, 2013 Author Share Posted July 1, 2013 Ok, I've checked the database - there's no file like this. Here's the screenshot I understand that I also need a command line to perform the deletion, right? Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 1, 2013 Share Posted July 1, 2013 Hi, first you need to make sure that the products are not in anybody's cart. Go to your order page and delete any orders in cart, the products are probably in John Doe's cart. It needs to be removed before you can delete it. 1 Link to comment Share on other sites More sharing options...
Sagie Posted July 1, 2013 Author Share Posted July 1, 2013 Just look at that - all the hard things have a simple explanation and even simpler resolving... For hours I'm trying all I've got to erase these products, and this idea never crossed my mind... Benjamin, thank you very much - it was the issue indeed. As soon as I cancelled them from John Doe's cart - I was able to erase them... Thank you very much. Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 1, 2013 Share Posted July 1, 2013 Hi Sagie, no problem, I'm glad I could help. I'll go ahead and mark this thread as SOLVED. Happy Selling! Link to comment Share on other sites More sharing options...
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