raydlight Posted June 29, 2013 Share Posted June 29, 2013 Hello everybody, I have a problem with the latest version of Prestashop to install on my Server (Alfahosting). At first I want to install it in German, and there are a lot of mutated vowel but has been solved with htaccess. The main problem is the layout, it is not display on the position it should. I tried 5 times, but it's the same. Only on my localhost, there are no problem. Could you help me to get started? It's the first time I tried Prestashop. I attach some screenshot on how it looks like. Also a screenshot from the server configuration. Thank you Link to comment Share on other sites More sharing options...
PascalVG Posted June 29, 2013 Share Posted June 29, 2013 May be a memory problem. Try to increase mem_limit to 128 or so. Link to comment Share on other sites More sharing options...
raydlight Posted June 30, 2013 Author Share Posted June 30, 2013 This is the maximum I can increase. I tried Prestashop 1.4.11 and there are no problem with it. So I don't know what to do now, has anyone host at alfahosting and success to installed Prestashop 1.5? Link to comment Share on other sites More sharing options...
raydlight Posted July 1, 2013 Author Share Posted July 1, 2013 I tried to reupload the admin folder many times but still the same result, couldn't anyone help me? If not I have to use Opencart first, it's not a very good start with prestashop, even the basic failed. Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 1, 2013 Share Posted July 1, 2013 You are running the bare minimum requirements of PrestaShop 1.5. Although it says that you are running 64mb, when you are running the bare minimum, its important to try and increase it a little. If you are trying to have a successful Ecommerce store, you want to make sure you have the requirements. I think even most shared hosts have the default memory at 128mb Link to comment Share on other sites More sharing options...
raydlight Posted July 1, 2013 Author Share Posted July 1, 2013 Sorry but my server doesn't support more than 64MB, also prestashop requirement is only 64MB, like on your website. Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 1, 2013 Share Posted July 1, 2013 Yes, I also have installed it on other servers with a memory of 64MB and it has always worked. The problem is coming from the Server. Have you asked your hosting provider about this? Link to comment Share on other sites More sharing options...
raydlight Posted July 1, 2013 Author Share Posted July 1, 2013 The problem is only at the backend, the admin pages. But at the front, there are no problem with the shop. I just looked at the providers page, they also support prestashop with quickinstall but in another package. The only difference is shared-SSL and 80MB memory. I will open a ticket at alfahosting, but I think there is another bug in the shop unlike the memory of the server, because prestashop 1.4.11 works well for me. Link to comment Share on other sites More sharing options...
raydlight Posted July 2, 2013 Author Share Posted July 2, 2013 Hi guy, the problem is solved somehow I don't know why. After reupload the admin folder, for some reason I can't login in my account. That's why I reinstall this for the 10th times, and it just works. Nothing change till now. thank you all for your effort. Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 2, 2013 Share Posted July 2, 2013 Hi raydlight, well maybe the 10th time is the charm. It's possible that you were previously being hosted on servers that were incompatible, that could happen randomly. I'm happy that you solved your problem. i'll go ahead and mark this thread as SOLVED. Thank you and happy selling! Link to comment Share on other sites More sharing options...
SenKarl Posted March 17, 2014 Share Posted March 17, 2014 Hi, I had the same issue on a local installation (with XAMPP / Windows 7). Setting minimum requirements for prestashop, clearing smarty cache, checking __PS_BASE_URI__ setting did not solve it. Then I checked if ../prestashop/css/admin.css gets loaded, and I got an error 500. So in this case I deleted the .htaccess file in ./prestashop/css/ and this solved this issue for me. Just for information if this might be useful for someone. karl Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 17, 2014 Share Posted March 17, 2014 Hi, I had the same issue on a local installation (with XAMPP / Windows 7). Setting minimum requirements for prestashop, clearing smarty cache, checking __PS_BASE_URI__ setting did not solve it. Then I checked if ../prestashop/css/admin.css gets loaded, and I got an error 500. So in this case I deleted the .htaccess file in ./prestashop/css/ and this solved this issue for me. Just for information if this might be useful for someone. karl Hi Karl, thanks for this solution. If anybody is getting a blank page or error 500. Please refer to the error 500 blog post located in my signature. Thank you! Link to comment Share on other sites More sharing options...
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