[Solved] Stuck at Step3 when installing

[stefan12345]

I'm stuck at step 3 when installing. I have green ticks on all the page before and the database in online but nothing happens when I click the Next button.
I'm installing at one.com and they are using PHP version 5.2.10

Please advise

/ Stefan

[Patric]

Please look in the firebug's console to see if an error occurs at this moment (when clicking the "next" button).

[stefan12345]

firebug console??
sorry got it.....

[stefan12345]

i'm a novice at firebug. what shall I look for?

[Patric]

To use the Firebug's console (Terms are translated from french, so may be a bit different) :

1/
Install the Firebug plugin for Firefox.

2/
Once installed, make sure that the console is active. To do so, open Firebug (F12 or by clicking on the little "bug" in the bottom right corner) and click on the Console Tab. If a message like "The "Console" tab is disabled" appears, click on the little arrow of the Console tab, then on "Activated".

3/
Once the console activated, relaunch the PrestaShop install and on the Step 2 page click on Next.
A “[ + ] GET …” line should appear in Firebug (Console tab). Click on the [ + ], then on the Response tab.

4/
Come back to post the error message if there is one.

[stefan12345]

[stefan12345]

This is the text when verifying the database:



And when clicking Next:

Table 'ps_access' already exists

 

CREATE TABLE `ps_access` (
  `id_profile` int(10) unsigned NOT NULL,
  `id_tab` int(10) unsigned NOT NULL,
  `view` int(11) NOT NULL,
  `add` int(11) NOT NULL,
  `edit` int(11) NOT NULL,
  `delete` int(11) NOT NULL,
  PRIMARY KEY  (`id_profile`,`id_tab`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8

[Patric]

What you posted is what you get when clicking on the "Next" button of Step 1.

Is there something else when you click on "Next" on Step 2 ?

Which PS version do you have ?

Where are you installing it ? Local (with EasyPHP, WAMP, etc. ?) or host (which one ?) ?

[stefan12345]

It is working now!
I changed the prefix to another than ps_ because the table was already created.
Since I'm on one.com I have no access to any database administration tool. Crappy host!

Regards / Stefan

[Patric]

Well ! Good news.

I talked you about step 2, but your problem was on step 3, I didn't read well. Sorry.

But generally this error message (concerning existing prefix) is displayed in the installer's interface, there's no need to use the console to see it.
Which PS version do you have please ?

[Patric]

OK, I had the same issue with the 1.2.1 version installer.

I had it to the BT. Thanks.

[Patric]

Posted here :
http://www.prestashop.com/bug_tracker/view/2706/

I mark the topic as [solved].
Please, next time, do it by yourself by adding [solved] at the beginning of your topic's title by editing your first post !
Thanks. ;-)